Commercial and Operations Manager
IGNAZIO MESSINA & C. S.P.A., Saudi Arabia
Total des années d'expérience :23 years, 10 Mois
in charge of providing inspired leadership for the operation lines of business, which involves making important policy and strategic decisions, as well as the developing and implementing of operational policies and procedures. Also assisting Human Resources department with recruiting, when necessary, and help promote a company culture that encourages morale and performance.
Provide inspired leadership for the organization.
Develop, implement and review operational policies and procedures.
Oversee budgeting, reporting, planning, and auditing.
Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
Work with the board of directors to determine values and mission, and plan for short and long-term goals.
Identify and address problems and opportunities for the company.
Build alliances and partnerships with other organizations.
Resolves issues with contracts and commercial operations
Involved in the analysis and monitoring of operational data to ensure potential problems are averted on any special requirements.
Provide advice to vessels and fleet management on cargo requirements
Ensure all vessel operations flow smoothly and that all team members are kept up to date.
maintain day-to-day contact with individuals working in berth planning, commercial and operational roles
Highlights :
Efficiently improved the detention procedures which lead to collect Bad debts amounts pending from 2017 & 2018 with total amount (SR 493, 830.00)
Played a key role in saving cost for dispatching empty containers from JED to our client @ Eastern region by adding more transporters with 10% less of actual existing agreements
Negotiated with our depot at Jubail to increase storage free days from 30 days to 45 days which was the main key of saving our cost
Role:
1- As Digital Operations Manager for mlcGO APP :
Responsible for the daily operations of our Application for all of On demand transport to help shippers to find nearby service
providers to arrange cargo movement at agreed rates, scope, origin and destination.
• Monitor analytics such as conversion rates, repeat customer rate, abandoned checkout rate, etc.
• On Boarding Drivers / Service providers
• Set up controls, alerts and SOPs for site related challenges
• Prioritize day-to-day tasks
• Client facing meetings, on occasion.
• Communicates effectively, building and maintaining relationships.
• Ensures the department is fully equipped to handle the work load and distribute work flow.
• Coaches to ensure a full understanding of consequences of errors.
• Creates an environment that fosters teamwork and cooperation among team members.
To covers all services required to provide sufficient number of flatbed trucks to transport customer product from the production facilities to the remote storage location and complete export formalities for finished goods, including coordination with custom clearance and other services that are specified as well as to calculate the required number of flatbed trucks, including estimates the loading time, trip time, unloading time, and other times like waiting times.
o KPI, managing & project budget
o Reviewing project profitability, revenue, margins, bill rates and utilization
o Monitor and report on transportation costs
o Stay up-to-date with safety regulations
o Manage Vehicle Fuel Consumption and Monitor and Manage Fleet down Time
Highlights:
• Efficiently improved OTD orders (On Time Delivery) from 95% OTD to be 99% OTD and achieved 99.6 % OTD (from last 4 years) to all orders receiving from SABIC
• Essayed a stellar role in:
o Reducing rate of accident inside plant to be zero for last 3 years
o Improving safety culture to whole team
o Increasing income by adding value to some of our service not included in our SLA with client
• Merit of receiving appreciate certificate from CEO as well as salary increment for outstanding performance
• Promoted to Digital Operations Manager
• Oversaw & managed whole activities and operation within the terminal comprised of:
o Allocation & distribution of containers and routing processes & shipping control
o Fulfillment of the level of service & meet client requirements
• Accountable for overseeing, advising & supporting the trucks, equipment, maintenance and all other operations at the perspective area & terminal
Highlights:
• Significantly improved safety concern inside terminal and FIFO system to save detention charge from shipping line
• Efficiently improved performance of Operation Team and tracking report for easy reference / tracking
• Played a key role in saving equipment maintenance cost
• Promoted to Transport Project Manger
• Undertook activities related to:
o Vessel berthing arrangement with all Egyptian terminal / ports (Sokhna, Damietta, Port Said & Alexandria
o Preparation of Container Booking Forecast (CBF) for us and with partners
o Attending port authority berthing committee at port said to coordinate our vessel entering / berthing
o Developed loading plan with Ship Planners
o Looked after all vessel operation and contact with Master & Chief Officer for planning
o Using special programs like (EDI, Casp & Plan Master) for sending loading data
o Managed all the communication with Port Authority and Terminals
o Ensured follow up all cargo operation during vessel berthing and supervise all Port procedures
As Agent of Cont Ship Line, P&O Line & United Feeder Service
courses: PROFESSIONAL DEVELOPMENT • The Advanced Fleet Optimization Course • ILM Level 3 Leadership and Management • Certificate of Professional Competence for Road Transport Managers (CPCM) (National & International Road Haulage Viewing code5727806/J1or P1) Valid until 26 Oct 2021 • Strategic Orientation - Intermediate • 21st Century Communications Culture PROFESSIONAL AFFILIATION • Served as a member of CILT International Introductory Certificate in Logistics and Transport
