Automotive transportation fleet manager
The American university in Cairo
Total years of experience :18 years, 6 Months
- Creating services action plan for the fleet vehicles maintenance, services, repair,
Insurance & registration as vehicles location & mileage.
- Approving, supervising & controlling coast for all after sales services of vehicles.
- Supervising, evaluating and follow up fleet controllers, technicians & drivers.
- Monitoring user's satisfaction for all renting after sales services.
- Determining additional employees for yearly action plan as per sales expecting plan for vehicles number
- Creating budget & action plan for the fleet vehicles maintenance, services, repair,
Insurance & registration as mileage for each contract tenor.
- Selecting & supervising automotive service suppliers as vehicles kind, numbers
Including the way of payment.
- Supervising insurance company & follow up repairing cycle till refunding.
- Supervising & controlling coast for all after sales services for vehicles as each contract.
- Selecting suppliers for vehicles services like tires, road lifters & replacement vehicles.
- Supervising, evaluating and follow up department fleet controllers, technicians & drivers.
- Monitoring customer's satisfaction for all operating lease after sales services.
- Determining additional employees for yearly action plan as sales expecting plan for vehicles
Number.
- Creating budget & action plan for the fleet vehicles maintenance, services, repair,
Insurance & registration as mileage for contract tenor.
- Selecting & supervising automotive service suppliers as vehicles kind & numbers
Including credit payment.
- Supervising insurance company & follow up repairing cycle till refunding.
- Supervising & controlling coast for all after sales services for vehicles for each contract.
- Selecting suppliers for vehicles services like tires, road lifters & replacement vehicles.
- Supervising, evaluating and follow up department fleet controllers, technicians & drivers.
- Monitoring customer's satisfaction for all operating lease after sales services.
- Determining additional employees for yearly action plan as sales expecting plan for vehicles number.
- Creating services action plan for the fleet vehicles maintenance, services, repair,
insurance & registration as vehicles location & mileage.
- Approving, supervising & controlling coast for all after sales services of vehicles.
- Supervising, evaluating and follow up fleet controllers, technicians & drivers.
- Monitoring customer's satisfaction for all renting after sales services.
- Determining additional employees for yearly action plan as per sales expecting plan for vehicles number.
- Responsible for reception staff & customer satisfaction while vehicles repairing cycle.
- Follow up customer complains & check for any additional required regular or corrective maintenance
According to vehicle repair history.
- Coordination between workshop & spare parts to get customer review for the final promise date & cost.
- Follow up all repairing problems and finding suitable solutions with respecting promise dates & cost.
- Fully responsible for achieving monthly & yearly target.
- Responsible for reception, workshop staff & customer satisfaction while vehicles repairing cycle.
- Fully responsible for repairing procedures as Toyota technical repairing standard while improving
Technician’s level.
- Responsible for insurance repairing & warranty repairing cycle.
- Checking out for any additional required regular or corrective maintenance according to vehicle
Repair history.
- Coordination between workshop & spare parts department to get customer review for the final
Promise date & cost.
- Follow up all repairing problems and finding suitable solutions with respecting promise dates &cost.
- Fully responsible for achieving monthly & yearly target.
- Responsible for workshop team as a team leader.
- Responsible for repairing procedures as Proton technical repairing standard while improving.
Technician’s level.
- Responsible for insurance, warranty repairing cycle & refunding.
- Checking out for any additional required regular or corrective maintenance & feedback
From supervisors.
- Coordination between workshop & spare parts department to get the final promise date & cost.
- Follow up all repairing technical problems and finding suitable solutions with respecting
Promise dates &cost.
- Responsible for achieving monthly target unit hours for technicians and team.
BSc degree of Mechanical engineering automotive branch