Business Development Manager
GTS - Logistics & Freight Forwarding
Total des années d'expérience :29 years, 11 Mois
• Develop new business for the company through approaching new business customers, as defined ion the local sales KPI’s.
• Develop a new business prospect listing to ensure that future new business development is
planned in advance.
• Responsible for the management and handling of the RFQ response documents coming to the company for Contract Logistics Business.
• Maintain all account and new business approaches and outcomes in C-view.
• Generate and distribute specific reports as required in alignment with the position.
• Coordinate and follow and follow up x-selling activities within the department.
• Maintain close working relationships with the Customer Service, Operations and Contract Logistics team.
• Maintain and manage the financial forecast and cost module projections fro new business submission.
• Work with logistics engineers in development of Resources Planning.
• Undertake regional presentations for the Contract Logistics Division.
• Undertake cross selling and up selling within existing customer base to further develop account potential through airfreight, sea freight, and road freight, value added products and contract logistics.
• Manage and coordinate all commercial activities of defined vertical group of customers with the customer service team, in line with the company’s short and long term results & targets.
• Represents the company and its policies to the clients which are defined as “Strategic Accounts”.
• Undertake sales presentations to customers and business communities to present to the company and its products and services.
• Develop new business for the company through approaching new business customers, as defined ion the local sales KPI’s.
• Develop a new business prospect listing to ensure that future new business development is
planned in advance.
• Responsible for the management and handling of the RFQ response documents coming to the company for Contract Logistics Business.
• Maintain all account and new business approaches and outcomes in C-view.
• Generate and distribute specific reports as required in alignment with the position.
• Coordinate and follow and follow up x-selling activities within the department.
• Maintain close working relationships with the Customer Service, Operations and Contract Logistics team.
• Maintain and manage the financial forecast and cost module projections fro new business submission.
• Work with logistics engineers in development of Resources Planning.
• Undertake regional presentations for the Contract Logistics Division.
• Undertake cross selling and up selling within existing customer base to further develop account potential through airfreight, sea freight, and road freight, value added products and contract logistics.
• Manage and coordinate all commercial activities of defined vertical group of customers with the customer service team, in line with the company’s short and long term results & targets.
• Represents the company and its policies to the clients which are defined as “Strategic Accounts”.
• Undertake sales presentations to customers and business communities to present to the company and its products and services.
Maintains and grows relationships with large customers, while achieving an assigned sales and profit growth goal. Retain existing business, while pursuing profitable growth opportunities in assigned customer accounts.
Selling and supporting the firm’s complete products and services by offering to an assigned set of named accounts.
Focusing on customers with high value, strategic growth opportunity, Retain and profitably grows firm volume, sales, and profitability through proactive management of assigned large customer relationships.
Selling new & additional products & services to current buyers
Sells the firm’s complete offering of products and services leads all aspects of the sales process, calling upon others to assist in solution development and proposal delivery, as needed, or as directed by management.
Develops customer account plans for all assigned customers by leading a joint company/customer planning process that identifies relevant customer needs, prioritizes initiatives and company investments, and establishes a clear action plan for success.
Proactively manages customer’s satisfaction and service delivery by anticipating potential service problems, and monitoring satisfaction.
Manages assigned customers transition from the Business Development group during customer implementation.
Develop and be involved in customer strategy
-Implement and follow the customer strategy
- Reach the objectives in terms of growth and costs
-Manage, Motivate, train, follow and control the key account manager
-Manage, motivate, train, follow and control the activities of the sales force in order to optimize results.
- Monitor the results and make the right decision to improve the situation.
Recruiting and training sales staff;
-Supervising, motivating and monitoring team performance;
-Allocating areas to sales executives; setting budgets/targets;
-Liaising with other line managers; reporting back to senior managers;
-Liaising with customers (which may include actual selling);
-Maintaining detailed knowledge of the company's products or services.
Responsible for the development and performance of all sales activities in assigned market.
-Staffs and directs a sales team and provides leadership towards the achievement of maximum profitability and growth in line with company vision and values.
-Teach, train and coach sales staff to ensure full understanding of the customer satisfaction and sales process.
- Follow up negotiate and deal closing as per targets.
-Ability to achieve results while working independently.
-Actively looking for new leads and contacts.
Mini Master of Business Administration
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