Sales Districts Manager , Regional
beiersdorf - ksa, (Nivea)
Total years of experience :12 years, 10 Months
Accomplishes regional sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees in assigned districts; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
Achieves regional sales operational objectives by contributing regional sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining regional sales system improvements; implementing change.
Meets regional sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
Establishes sales objectives by creating a sales plan and quota for districts in support of national objectives.
Maintains and expands customer base by counseling district sales representatives; building and maintaining rapport with key customers; identifying new customer opportunities.
Recommends product lines by identifying new product opportunities, and/or product, packaging, and service changes; surveying consumer needs and trends; tracking competitors.
Implements trade promotions by publishing, tracking, and evaluating trade spending.
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks.
Accomplishes sales and organization mission by completing related results as needed
:Implement the DTS/Pre Sell structure/expansion plan across in his region.
:Improve the quality of BPTs results across his region.
:Lead the deployment of the new initiatives plans/tracking to sales. Organization/front line with coordination of trade marketing.
:Launch and evaluate DTS/WS sales performance and identify gaps by DC to be discussed and acted on with sales regional managers.
:Plan for metal racks, and merchandising tools deployment
:Lead market execution audits with DC managers /market research team i.e. distribution/visibility assessment in his region.
:Report key Sales KPIs to Sales capability manager.
:Share in design/deliver sales capability agenda with Sales Capability manager.
:Monthly KPIs analyses for his region/DC and figure out gaps and come with valid recommendations.
:Assist the FHR team in selecting new hires for front line/supervisory team to ensure the completion of 100 of the sales team HC.
A key account manager analyzes and determines the most important account in an organization at any one time. He then determines the most crucial needs of these key customers and carries them out to ensure that they receive first-class customer care and service. She comes up with a strategy to manage the account and setting objectives about the account management. He interacts and communicates with the client on a regular basis to determine changing tastes and preferences. She carries out continuous market analysis and research on the dynamics of the account. He comes up with a pricing structure for the client. She manages conflict and comes up with effective negotiation and sales strategies. He conducts account reviews.
A key account manager handles the most important accounts in an organization. These accounts are considered important because of their high level of profitability or since they are the most strategic to an organization. A key account manager develops a good working relationship with customers to enhance customer satisfaction and customer retention.
A key account manager analyzes and determines the most important account in an organization at any one time. He then determines the most crucial needs of these key customers and carries them out to ensure that they receive first-class customer care and service. She comes up with a strategy to manage the account and setting objectives about the account management. He interacts and communicates with the client on a regular basis to determine changing tastes and preferences. She carries out continuous market analysis and research on the dynamics of the account. He comes up with a pricing structure for the client. She manages conflict and comes up with effective negotiation and sales strategies. He conducts account reviews.
1) Resolve customer complaints regarding sales and service.
2) Monitor customer preferences to determine focus of sales efforts.
3) Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate or other subjects of sale.
4) Determine price schedules and discount rates.
5) Review operational records and reports to project sales and determine profitability.
6) Direct, coordinate, and review activities in sales and service accounting and recordkeeping, and in receiving and shipping operations.
Direct the actual distribution or movement of a product or service to the customer. Coordinate sales distribution by establishing sales territories, quotas, and goals and establish training programs for sales representatives. Analyze sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the preferences of customers.
1. To assist the Sales Manager in leading, directing and motivating the sales team in order to achieve the overall corporate sales objectives.
2. To assist the Sales Manager in revising and implementing the sales strategies plans.
3. To assist the Sales Manager in generating sales opportunities by identifying appropriate business targets.
4. To assist the Sales Manager in providing a professional and excellent level of customer service with existing and new customers.
5. Supervise the shift that you are scheduled.
6. Assist Sales Manager by completing all assigned duties.
7. Clean up stations and facilities throughout shift and ensure bathroom products are adequately stocked.
8. Handle customer issues, resolution and communicate escalated issues to the Sales Manager.
9. Supervise Sales Representatives.
10. Assist with sales rep questions, concerns and product/service questions.
11. Create reports showing Sales %, install %, adherence, and attendance etc.
12. Make sure all employees adhere to company policies and procedures (example: dress code, eating food at station, cell phone usage, etc.).
13. Deliver positive feedback, Employee Rewards and Customer Recognitions to employee.
14. Communicate all employee relations issues, concerns, and incidents to Sales Manager.
15. Monitors calls, provide feedback to reps and assist reps on sales %, install %, and quality assurance goals
✓ Bachelor of physical education, zagazig university ✓ A.U.C. degree (improvising sales skills) marketing research and sales capability) ✓ Master Of Business Administration (AUD) 2012, Dubai