Momodou Jallow

1). Managed front desk for a busy clinic with 40+ patients daily,
appointments, check ins and patient queries.
2). Handled multi line phone system, scheduling appointments on
clinics software, and sent SMS/ Email reminders.
3). Maintained patient files and medical records with strict
confidentiality.
4). Processed insurance approval, invoices, and cash/card payment;
assisted with daily cash closing.
5). Coordinated between doctors, nursed and the lab team for a smooth
patient flow and reduce wait times.
6). Welcomed patients and visitors, managed courier deliveries, and
Maintained a tidy reception and lobby area.

1). Provided safe, professional transport to 20+ passengers daily across
the UAE with a good rating score.
2). Handled daily cash/card transaction upto AED 800 and reconciled
shift reports with 100% accuracy.
3). Used RTA tablets/ apps to log trips, manage routes and coordinate
with dispatch, cutting idle time by 15%.
4). Acted as a point of contact for tourists or residents, offering
directions, booking assistance, and local guidance.
5). Managed lost and found items, customer complaints and
emergencies with discretion and RTA protocol.
6). Maintained vehicle inspection logs and ensured compliance with
UAE traffic and safe regulations.