شريف إبراهيم

Setting up the firm and signing for restaurants to manage as well as get involved in the catering and events management
Managing a currently successfull running restaurant/cafe
And created a summer seasonal beach restaurant running for 60 days at the Egyptian North Coast with potential of growth next years
Established work system creating job descriptions, manuals and training for then staff on regular basis
Compare and analyze sales and cost control weekly basis
Involved in e-marketing

Operation Manager (2010)
• Managing a Main Tour Operators' Account (SAGA Holidays - UK) from Contracting, Operations, Invoicing, Quality & standard evaluation and controlling.
• Supervising the operations from various smaller Tour Operators
• Managing a Department with 3 Colleagues in charge of producing all related paperwork and logistics for the operation
• Managing a Large Team of field staff agents in the capacity of Resident Representatives at Hotels with high Volume of Operation & Tour Managers conducting Tours All over Egypt. (15 Members)
• Controlling the financial balances with our clients
• Prepare annual training for chosen staff to join the Field Staff in behalf of SAGA Holidays
• Heavily Involved in Software development and integration of Travel System into our daily operations
• Starting an XML capable system for extra Source of Business with online Tour Operators

Operation Supervisor (1998-2009)
• Handling various Tour Operators and charter operations for approx 25'000 Client Annually from Russian & Italian Markets
• Checking & evaluating competitor offers and produce packages to be able to have a larger share of the market at the best reachable profit
• Managing a Team reached 8 members during the peak Era (2007-2008) in Office doing the Bookings, Corresponding Confirmations and handling Invoicing for all the operations

Operation Assistant (1997)
• Handling FIT requests for Italian Tour Operator

Inter Egypt Travel
Operation Assistant (1996-1997)
• Preparing Allocations, Bookings Domestic Flights, Guides & Busses for Various Tour Series of Italian Tour Operators
• Make all the required Booking Process for Hotels & Cruises
• Handle Guiding & tour Leaders

Assistant Manager Hurghada Branch (1995-1996)
• Managing the Executing of Optional Excursions to nearly 500 Clients on Weekly Basis
• Controlling the clients payments
• Making all the required bookings of Vehicles, Guides, etc
• Creating new Excursions

Operation Trainee (1992-1994)
• During this period and with my University Studies used to work as a trainee in the office learning the operation & also as a Representative in the evening Shift at the Airport, also helped in Summer 1992 & Summer 1993 in the opening of the Hurghada Branch Office and establishing and running a successful Daily Safari Tours from Hurghada Branch

Representative (1990-1992)
• Meeting Clients at the Airport and assist them through the passport Control & Customs check
• Facilitating Clients check-in at the Airport & at Hotels
• Escorting Tours all around Egypt

1990-1997