sherif marzouk, Senior System Administrator

sherif marzouk

Senior System Administrator

Green Valley Oil Services

Location
Egypt
Education
Bachelor's degree, Computer and Information System
Experience
17 years, 2 Months

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Work Experience

Total years of experience :17 years, 2 Months

Senior System Administrator at Green Valley Oil Services
  • Egypt - Cairo
  • My current job since January 2017

Major Accomplishments:
Datacenter operation including hardware and software.
Ms Active Directory design, management and support.
Mail System (Ms Exchange 2010 and Office 365) design, management and support.
Supporting DNS, DHCP, IIS, File Servers, SQL, SAP, Oracle.
Helpdesk supervision, reporting and statistics.
Backup/Restore using Veeam one 9.5.
Project Management, Project controlling and technical documentation.
Risk management and Disaster Recovery planning.
Chief Accountabilities:
Migration of Windows 2003 Active Directory to Windows 2012 Active Directory.
Migration of Exhange 2010 server to MS Exgange 365 Online.
Implemnting Virtualization technology using VMware vSphere ESXi, vCenter 5.5 and Microsoft Hyper-V.

Network Engineer at Perma-Pipe Saudi Arabia
  • Saudi Arabia - Dammam
  • August 2013 to October 2016

Major Accomplishments:
Played an integral role in ERP, MS Office, common Windows applications and deploying configuring Bitdefnder Antivirus Server and Office365 Exchange Online Migration.
Contributed notably in maintaining and troubleshooting Citrix Xen Desktop Virtual Environment, Citrix Provisioning Server and XenApp.

Chief Accountabilities:
Provided strategic leadership in the management of managed switches & routers of reputed brands.
Chief Accountabilities:
Responsible for installing and configuring all hardware and software within the organization.
Personally accountable for providing layer 1, 2 support and end-user support to perform system upgrades in accordance with company policies and application development methodology, including hardware and software upgrades and utility programs.
Supervise all aspects of troubleshooting / maintaining / installing Desktop clients, laptops & Thin clients.
Lead the project team and integrate their efforts to maximize operational productivity.
Scope of responsibilities is diverse and includes governing end user computing, networking and system administration and coordination activities inclusive of IT networks, file server, network security system and mail server administration.
Develop plan to ensure daily backup for defined applications like: Symantec Backup Exec 2010 R3.
Closely oversee installation and maintenance of Avaya IP Phones.
Additionally responsible for installing, configuring and maintaining the Cisco routers of series 2800, 1800 and Cisco 2950 Switches.
Efficiently liaise with service providers for commissioning and maintaining the WAN links.

Systems Administrator at Mitsubishi Motors
  • Egypt - Cairo
  • April 2012 to August 2013

Major Accomplishments:
Commended for designing and managing Microsoft Active Directory, Group Policy, DNS, DHCP and other Microsoft services.
Demonstrated exemplary expertise in monitoring the VPN connection between HQ and branch offices using SonicWall Firewall.

Chief Accountabilities:
Associated closely with vendor support contacts to resolve technical problems with desktop computing equipment and software.
Actively responsible for monitoring and maintaining D-Link DVX-8000 VoIP server and resolving desktop helpdesk support issues.
Led the team to ensure the proper operations of IT systems and management of D-LINK DVX-8000 VOIP Server.
Delivered exceptional levels of customer service with agreed service levels and enabled high quality user experience and productivity.
Primarily tasked with configuring and managing Dell SonicWALL firewalls, including patching servers and desktops with latest updates.
Judiciously interacted with numerous computer platforms in a multi-layered client server environment.
Established plan to ensure desktop computers interconnect seamlessly with diverse systems, including associated validation systems, file servers, email servers, computer conferencing systems, application servers, and administrative systems.

Senior Systems Administrator at Computek training center
  • Egypt - Cairo
  • January 2010 to March 2012

Major Accomplishments:
Held accountability for supporting 230 Pcs, and procurement of hardware (Servers, desktop, Laptop, Cables, Switches, Routers, DSL modems, patch panel and Racks).
Displayed credentials in providing consultancy to varied customers.

Chief Accountabilities:
Entrusted with the onus of installing, updating and troubleshooting VU and Prometric Test center at 2K3 environment (DC, DNS and DHCP).
Mentored the team to maintain and troubleshoot hardware, software and networking and deploying configuring and administering the WSUS server.
Put in distinguished efforts to install, upgrade and migrate Windows server 2003 & 2008 and Client OS Win XP, Vista and Win 7.
Supported business strategy of the company by providing assistance in strategic IT planning associated with all IT Infrastructure elements.
Leveraged competencies in configuring switches, DSL Modems, DNS, DHCP, TCP/IP configuration and subneting.
Provided supervision for adding and configuring Windows server 2008 R2 Hyper-V Role, including installation and configuration of MS outlook 2007 & 2010.
Duties involved sharing and installing many categories of printers like (Inkjet, Laser, IP printer (Network printer).
Accountable for managing strategic planning to optimize resources, improve throughputs, and enhance system performance parameters.

IT Infrastructure Technical Administrator at Union Trade
  • Egypt - Cairo
  • February 2007 to December 2009

Major Accomplishments:
Proved instrumental in installing and updating Queue management system, installing and configuring the Corporate QMS setup and imparting training to customers on ‘how to use this program’.
Holds the distinction of designing cable Network (100Mb/sec & 1 Gb/sec).

Chief Accountabilities:
Responsible for network infrastructure, and performing on network connectivity for the entire area.
Handled responsibilities of installation, configuration, and troubleshooting of the networking equipment, including switches and wireless devices.
Accountable for prioritizing and monitoring work assignments, and providing technical guidance to IT Support Staff.
Used problem solving skills in troubleshooting and resolving network problems to all connected users, local and remote.
Provided leadership and support to troubleshoot and maintain Compaq, IBM, Dell, (Server, Desktop, Laptop, ) Acer, Printers, Modems, and Scanners.

Education

Bachelor's degree, Computer and Information System
  • at Mokattam Academy For Modern Science
  • May 2006

Computer and Information System

Specialties & Skills

Cisco Switches
IBM Servers
Virtualization Technology
Network Security
Windows Server Administration
Windows 2008, Active Directory Group Policies, TCP/IP, DNS, DHCP
Certified CCNA
Certified CCNA VOICE
Certified MCITP: Server Administrator on Windows Server 2008
Certified MCITP: Enterprise Administrator on Windows Server 2008
configuring VMware ESX Server and ESX Host Virtual Network Configuration
configuring LUN and sizing them
Virtualization( Microsoft HyperV & Xenservers)
server Hardware Technology (IBM, HP, DELL), storages + Fibre switches, LANs, WANs.
Security Products
VMware Server vSphere ESXI,
Backup and data recovery solutions software such as Symantec backup exec
Backup and data recovery solutions software such as Veeam One 9
Citrix Xenservers

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

ICDL (Certificate)
Date Attended:
August 2007
CCNA VOICE (Certificate)
Date Attended:
February 2011
Proffishinal Diploma in Networking (Training)
Training Institute:
YAT
Date Attended:
August 2007
Microsoft® Certified IT Professional Enterprise Administrator on Windows Server 2008 (Certificate)
Date Attended:
March 2012
CCNA (Certificate)
Date Attended:
January 2010
Basic Business Skills Acquisition (Certificate)
Date Attended:
August 2008
Valid Until:
December 2008

Hobbies

  • Watching movies, traveling , using computer & surfing the net