Patient relations specialist
Southern california multi-specialty center
Total years of experience :1 years, 8 Months
•Performing administrative and clerical duties.
• Making contributions to improve standards and operating procedures.
• Answering, investigating, and directing patient inquiries to medical staff members.
• Providing guidelines and guidance bilingually
English and Spanish, considering cultural backgrounds.
• Coordinating and managing appointments for patients.
• Engaged with Fanar's guests of the Qatar Program.
• Embraced and welcomed Spanish speakers at the center with diverse backgrounds
during the World Cup period.
• Contributed to enhancing perception and understanding of Islam and Qatari Arab
Culture.
• Supported the educational, social, and religious activities of the Center.
• Conducted a monthly statistical analysis of the economic trends within the Free
Trade Zones.
• Evaluated the norm’s impact on the free trade regime.
• Supported the consolidation of the inaugural "Outstanding Women Award of the
Maritime and Port Sector" as part of a gender equality initiative presented at the
annual "Integrated Congress of Free Zones and Ports".
• Created a weekly newsletter featuring pertinent information regarding port
activities in Colombia and the world.
• Managed administrative, financial, and logistical responsibilities, including billing.
• Streamlined pertinent information for the creation of visual presentations for
corporate meetings.
• Provided support for both online and on-site events organized by the chambers.
Award of Outstanding for Academic Excellence in the Quality Assessment in Higher Education Exam 2022, Colombia. Award of Outstanding for Academic Excellence 8th semester. Award of Outstanding for Academic Excellence 9th semester.