Executive Secretary to Vice President & CFO
Edita Food Industries
Total years of experience :20 years, 0 Months
Executive Secretary to Vice President & CFO
Sept 2009 to July 2011
Edita Food Industries
• Responsible for planning all CFO meeting
• Helped organize all office procedures during company's
• Served as point of contact between the CFO and his staff
• Provided administrative support to the CFO
Administrative Assistant
Feb 2007 to June 2009
John Howard Society (A Different Street Housing Program)
• Organized personnel files, prepared and managed client files and database
• Prioritized and delegated tasks, provided motivation and direction to create a positive work environment & ensured accurate, on-time completion
• Tracked office expenses & prepared invoices, payroll and managed petty cash
• Coordinated manager's meetings & scheduled maintenance appointments
• Responded to clients needs and provided additional support whenever necessary
Office Manager
Sept 2004 to Dec 2006
Senators Physiotherapy and Massage Clinic, Ottawa
• Answered phones, performed filling and scheduled appointments for all clients
• Maintained a clean and tidy reception area
• Greeted patients and responded to all inquiries
• Prepared all invoices for the clients and entered data
• Maintained employee records
• Responsible for clinic invoicing using QuickBooks
• Operated a busy switchboard in an active clinic
• Typed correspondence and scheduled appointments for all clients
• Focused on customer service to maintain competitive edge; maintained a friendly environment
• Posted and filed client documents
Administrative Manager
Aug 1998 to June 2004
International Marketing Services, Cairo, Egypt
• Prepared weekly sales reports for internal and external partners
• Arranged joint marketing events and standardized interdepartmental work procedures to improve efficiency
• Trained, developed and coached 2 supported staff
• Booked travel arrangements and organized seminars
• Communicated with staff and external contacts on behalf of the General Manager
• Managed customer service issues, including orders
• Prepared minutes of meetings, maintained personnel files and provided orientation for new employees
Insurance Administrator
Jan 1996 to July 1998
Gibbs Hartley Cooper Dubai, United Arab Emirates,
• Established and developed an extensive new clients base
• Initiated a marketing strategy to introduce Gibbs range of Insurance Products to the market
• Exceeded the first year target by two folds
• Improved overall profitability by marketing the high margin, low risk Insurance products categories
Motor Claims Recovery Supervisor
Jan 1991 to Oct 1995
Northern Insurance Company ltd Dubai, U.A.
• Streamlined the Insurance recovery procedures and documentation.
• Recovered over half million US dollars through implementing a marketing strategy of dealing with Insurance claims backlog
• Participated in improving overall Northern Assurance profitability by achieving a nil status of outstanding claims
B.A., English Literature, Ain Shams University, Cairo, Egypt