volunteer
India International Travel Mart
Total years of experience :3 years, 0 Months
➢ Worked as volunteer for India International Travel Mart held at Mumbai from 23rd-25 September, 2011.
➢ Worked as Escort for Bhartiya Pravasi Diwas- 2012 at Mumbai Intl Airport (Under Kuoni Destination Management)
➢ Currently working with Griffin Marine Travel as Jr. Travel Consultant - Operations from August 2013.
❖ Job Responsibilities: • Handling International and Domestic Reservations & Ticketing, Hotel, Car and
International Train bookings for reputed Marine, Offshore and Corporate Companies based in Europe, Middle East and Africa.
• Work involves advising the most suitable and cost effective routings for the client keeping in mind the time and cost involved.
• Advising Visa and Transit Formalities for travel as complex routes are into consideration.
• Working out competitive fares for all routings on GDS (Amadeus) & from websites (Airline, Expedia, Make my Trip)
• Issuing and advising formalities for Australia ETA (Electronic Travel Authorization) and USA ESTA (Electronic System for Travel Authorization)
• Pre and Post Departure Co-ordination with the Client and Accounts Team for efficient flow of services.
• Airlines reservations system Amadeus.
• Resource planning to ensure unparalleled customer service on all levels.
➢ Worked with Cox & Kings Ltd (Franchisee - Powai) as Sales Executive from September 2012 to May 2013.
❖ Job Responsibilities: • Handling walk-in as well as clients over the phone.
• Handling International and domestic travel queries.
• Booking Hotel, Car, Sightseeing's and Airline tickets for the clients.
• Advising the tour packages and explaining the travel itineraries to the clients.
• Working out the most suitable tour package as per the clients needs with the budget taking into consideration.
• Client Servicing for Groups / FIT passengers, including advising Visa procedures, collection of documents with the client & preparation of visa cases.
• Co-ordination with the Client and the operations team for efficient flow of services.
• Co-ordination with the client and accounts teams so as to bookings are closed without any hassle.
Additional Career Highlights
➢ Awarded Appreciation Certificate from IPL and DY Patil Sport Stadium for the excellent work and contribution during the matches held at DY Patil Sport Stadium.
➢ Worked as Escort for VenTours Internationals Pvt. Ltd - 2012.
➢ Worked as Escort for Trail Blazer Tour India Pvt. Ltd (TBI) - March, 2012.
SR NO. NAME OF COURSE NAME OF INSTITUTION YEAR OF PASSING 1. MBA in International Business & Travel Management Kuoni Academy 2013
2. T. Y. B.sc (Hospitality & Tourism Studies) Dr. D Y Patil University 2011
3. H.S.C R. K. Talreja College 2008
4. S.S.C Pet Oxford High School 2006