Customer Service Executive
Seamless Oilfield Equipment Supplies LLC
Total years of experience :0 years, 10 Months
Handle customers and vendors requests, external communication with them. Assist in processing orders, tracking shipments, and resolving any issues or complaints. Managed customer inquiries and concerns promptly and effectively, ensuring high satisfaction levels. Executed timely delivery of oilfield equipment, meeting strict deadlines and quality standards. Assist the Receiving team in receiving local consumables POs and handling drop shipment orders. Assist in Handling all Receiving in ERP for the PO s and DO s. Tracking shipments through marine traffic and timely update provided to customer. Controlling the Inventory Movement. Assist shipping team with any sort of documentation requirements for operations. Assist the operation team to retrieve any documentations requirements whenever required. Performing clerical duties and maintaining accurate order records and files of daily activities.