SHIBLI KHAN, Network Support Technician

SHIBLI KHAN

Network Support Technician

Dimension Data

Location
India - Patna
Education
Bachelor's degree, Electronics and Communication Engineering
Experience
6 years, 8 Months

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Work Experience

Total years of experience :6 years, 8 Months

Network Support Technician at Dimension Data
  • India - Patna
  • My current job since March 2018

Handling Network related issues of our client. Taking client issues on priority with well versed communication face to face, over phone or mail. Maintaining daily downtime reports. Maintaining MIS report of client. Working with Cisco systems 1800, , 1900, 3500 and Cisco catalyst switches. Configuration of Routers and switches as per client demand. Working over MPLS project of Punjab National Bank, India.

IT Engineer at itcons e-solutions pvt. ltd.
  • India - Patna
  • April 2017 to September 2017

Network administrator at client site, handling all issues related to networking. Configuration of routers, switches and installing modems, LAN, WAN on client sites. Providing assistance on any link related issues as well as desktop issues. Providing best support with the first in class attitude.

Education

Bachelor's degree, Electronics and Communication Engineering
  • at SILIGURI INSTITUTE OF TECHNOLOGY
  • July 2015

I have excelled my academic career by securing good marks in all the subjects throughout the academic period. I have completed my dream project and also got rewarded and stood second in the Inter College Project Competition. My project is Environment Monitoring System. Which was consisted of MQ135 gas sensor, LM35 temperature sensor, SY-HS-220 Humidity sensor and light detector all these components setup on an ARDUINO ATMEGA328 micro-controller figures out the ambient response and feed the details in parameters like ppm for gas conc. , %RH for relative humidity, lux for luminosity and degree Celsius for temperature. This device is very compact and portable. It can be very useful in traffic for traffic inspectors to inspect ambient responses.

Specialties & Skills

Desktop Support
LAN Switching
Network Support
LAN WAN
IT Technical Support
NETWORK ENGINEERING
LAN WAN MAINTAINENCE

Languages

English
Expert
Hindi
Native Speaker

Training and Certifications

IN PLANT TRAINEE (Training)
Training Institute:
TRAINING ON SWITCHING SYSTEM
Date Attended:
December 2013
Duration:
180 hours

Hobbies

  • Cricket