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Shifa Shifa, Customer Service Executive

Shifa Shifa

Customer Service Executive

Mphasis

Location
India - Bengaluru
Education
Diploma, Travel and Tourism
Experience
2 years, 5 Months

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Work Experience

Total years of experience :2 years, 5 Months

Customer Service Executive at Mphasis
  • India - Bengaluru
  • November 2009 to March 2012

➢ Worked with Country Vacations as a Sales Consultant for 6 months.
➢ Worked with Mphasis for 6 months.
➢ Currently Working in 247 Expedia Process from November 2010 to till date.

Education

Diploma, Travel and Tourism
  • at Goodwill Girls Junior College
  • January 2008

Course School/College Percentage Year of Passing 12th Goodwill Girls Junior College 48.15% 2008 Diploma in Travel and Tourism

High school or equivalent,
  • at Adams New Public School
  • January 2003

10th Adams New Public School 50% 2003

Specialties & Skills

Turning Customer Service Into Sales
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Excellent Customer Support Service Skills
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customer service and sales
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Excellent Customer Service After Sales Service
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Customer Service
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Languages

English
Intermediate

Training and Certifications

Diploma Certificate (Certificate)
Date Attended:
December 2007
Valid Until:
December 2008