Shihabudheen US

Hyperforce enables Salesforce services to run on the public cloud. The FEDX portal helps developers work on Hyperforce by providing a consistent interface for the tools they need. The Managed Releases team works on a pipeline orchestration mechanism for rolling out changes to Hyperforce instances.

• Hyperforce has yielded substantial cost savings, reducing the Cost to Serve (CTS) by $1 million per month on average. Reported annualized savings exceeding $33 million by some teams.
• Orchestrated the expansion of Hyperforce to support a diverse range of 4, 000 services, driving a remarkable year-over-year adoption rate increase of 40%.
• Implemented and optimized a robust destroy pipeline support system, resulting in a remarkable 20% reduction in Hyperforce CTS incidents, enhancing overall system stability and customer satisfaction.
• Integrated Emergency Break Fix support through the portal. It has led to a notable 15%-20% decrease in time required for emergency releases and rollback changes.
• Coordinated error attribution and diagnosability changes. This decreased the overall support call count by 20%.
• The FEDX developer portal sees 4, 000 active monthly users.
• Diminished user errors by 70% with left-shifting declaration validation. During release failures, user errors accounted for nearly 40%.
• FEDX improves the development process and helps developers work faster. Developers now release changes more often, about 4-5X. Tasks that took a long time and required many manual steps now only take a few minutes.
• Stretched myself, taught myself Go and took the lead in CLI and portal parity efforts. This resulted in the CLI achieving an impressive 70% feature parity with the portal.
• Incorporated a web-based YAML editor for release declarations. Saw improvement in developer experience and aided left-shifting validation.
• Contributed to Salesforce LWC component library.

Tech Stack: LWC, HTML/CSS and Lightning Web Runtime(LWR), Salesforce Lightning Design System(SLDS), Go, Python

Tools: Agile, Lerna.

• Dunzo is a hyper-local delivery platform. The platform sees more than 5 million monthly orders and servers +30, 000
merchants
• Cooperated extensively with UX designers. Revamped the component library and implemented the design system. It
boosted code reuse, and enhanced developer experience and app user experience.
• Added end-to-end test suits with Cypress and Cucumber. Reduced post-deployment validation efforts by 60%.
• Optimized the web app performance by reducing initial load time by 40%. Employed proper resource loading,
compression, and server reconfiguration.
• Boosted app SEO performance by 60%. Employed micro data schema markup that aided search engines in
understanding the content better.
• Spearheaded code cleanup, NextJS and ReactJS version upgrade, and Redux-Saga integration efforts. Resulted in 10%
code removal and better developer experience.
• Collaborated with Google team for Order with Google. Helped increase platform utilisation and revenue.

Tech Stack: React, Next.js, JavaScript
Tools: Storybook, JIRA, Docker, Hashicorp Vault, Agile, Figma

• Executed a task engine named HawkEye to monitor cluster-level operations and manage service tickets. Reduced SLA
breaches and lowered operational costs by 50%.
• Saved around $1000 monthly, with HawkEye replacing Tookan.
• Independently developed the HawkEye MVP in 4 months, surpassing the planned 6-month timeframe.
• Implemented component library, design system, and programmed internal dashboards.

Tech Stack: React, JavaScript
Tools: Zeplin, Storybook, JIRA, Docker, Agile, Retool

• Worked on projects with different stacks and handled many roles.
• Mentored new grads on front-end development and was part of the innovations hub.

Tech Stack: React Native, JavaScript, Python
Tools: Kubernetes, JIRA, Docker, Vault, Agile, Django