Shijil C Mandodan

Devising the management tools to quantify, measure and monitoring the work processes.
Inquiring fraud applications and handling the follow-up with Fraud Management Unit (FMU) for checking fraudulent applications.
Formulating the reports and presentations based on various parameters as and when required.
Reviewing Company Profiles, Segmenting Companies to suit Business requirements and meet standards.
Formulating Policies Based on Company Performance.
Maintaining the Watch List on Delinquent Companies.
Assuring the complete & correct documentation and fulfilling legal formalities before disbursement.

Also worked for Customer service & Collections within the same bank.

Accountabilities as a Sr. Process Executive:

 Confirming trades with Brokers on a daily basis
 Contact trading desk, if any discrepancy found on trade
 To follow-up with Broker’s and Custodian’s to settle the trade
 Responsible for verifying that all the Trades for T+0 (Cash trade) have been settled
 Maintaining MIS for failed trades on a daily basis.
 Ensuring the correctness of Data with necessary control points and checks in the process.
 Handle complex transactions escalated from peers or directed from Manager.
 Look for areas of improvements
 Manage Job and work assignment. Build morale and motivate staff members to build up optimum team spirit and productivity.
 Successfully transitioned Trade Matching Process from Frankfurt to Bangalore, been on transition for 6 weeks to Frankfurt.