SYSTEMS ENGINEER
NEW YORK UNIVERSITY
Total years of experience :23 years, 6 Months
During my tenure with New York University Abu Dhabi, I was working as an employee of INTERGENCE SYSTEMS MIDDLE EAST FZ-LLC till Oct 2014, deputed to New York University Abu Dhabi.
- Installation, maintenance and administration of servers running Windows and Linux operating systems.
- Windows Active Directory user and group administration.
- Support university printing solutions such as Windows print server, and Pharos Systems.
- System monitoring using tools such as ManageEngine, Nagios, etc.
- Perform daily backup operations using Tivoli Storage Manager (TSM).
- Installation, maintenance and administration of VMware (ESXi) virtualization environment.
- Installation, maintenance and administration of Redhat Enterprise Virtualization (RHEV) environment.
- Administration of SAN storage (IBM DS5300 and IBM v7000).
- Configuration of Linux Clustered systems using Linux-HA, and DRBD.
- Manage network services such as SAMBA file server, DHCP, NFS, VSFTP, Apache web server, MySQL Database, MS SQL etc.
- Postfix email system installation, configuration and administration.
- Automation of tasks using scripts such as Shell, Perl, PhP, etc.
Leading the technical operations of the firm, specializing in web design and hosting.
- Manage Linux web hosting servers running services including File server (Samba), Web server (Apache), DNS (Bind), DHCP, Firewall (IPTables), FTP (vsftp), NFS, MySQL and several other Linux based services and applications such as CVS, Bugzilla, etc.
- Develop IT Operational plans and strategies to meet company requirements.
- Ensure Service Level Agreements are met.
- Screen, interview and hire technical staff, and outsourcing firms to handle web development tasks.
- Automation of tasks using scripts such as Shell, Perl, PhP, etc
- Oversee the administration and maintenance of Local Area Network.
I was working as System Administrator till April 2009, and was then promoted as Senior System Administrator overseeing the technical activities of my team, coordinating tasks performed by the team, and ensuring the business requirements are met as per schedule and requirements.
- Installation and configuration of Server Operating Systems (Redhat, CentOS, Windows)
- Configuration and maintenance of services including Samba, Squid proxy, Dansguardian, Bind DNS, Apache web services, sendmail, Qmail, NFS, etc.
- Automation of tasks using scripts such as Shell, Perl, PhP, etc.
- Configuration of system security measures for network access to files and resources using Unix file permissions, ACLs, Samba permissions, TCP wrappers, iptables, etc
- Performing data backups and restore.
- Design, implement and maintain fail over servers using Veritas Cluster Servers.
- Installation, configuration and maintenance of Xen virtual servers
I joined Objectorb Technologies as System Administrator, and was later promoted as Team Lead - System Administrator from June 2006. During my tenure as the Team Lead my role was to oversee a team of five members consisting of a Windows Administrator, hardware and maintenance engineer, Linux and network administrator supporting 250 employees. I reported directly to the Vice President - Quality and Customer Relations. My day-to-day activities included:
- Planning and scheduling the operations of IT department. This includes long term and daily operations, disaster recovery plans, and security.
- Business requirement gathering.
- Maintenance of department records and reports
- Ensure that the department follows the ISO 9001 and CMMI guidelines.
- Employee performance tracking and appraisal activities.
- Client and vendor interaction
- Services my team and I managed included Samba, Squid proxy, Dansguardian, Bind DNS, Apache web services, , sendmail, NFS, iptables, etc
- Configuration and maintenance of Cisco PIX firewall, Cisco routers, and 3Com switches. This includes configuration of ACLs, NAT, secondary internet connection, VLAN, site-to-site VPN, etc.
To impart knowledge to recruits who provide technical support for major Internet Service Providers (ISP) in the UK.
As an IT associate, my provided technical support for more than 2000 users including staff, faculty and students; Provided voice based and on-site support to clients having IT related issues; Assistance in system support, network maintenance and user administration.
Specialization in Management Information Systems