Shilpa Bekal

• Looking after general administration work.
• Performs basic Human Resources functions such as visa application, renewal & cancellations etc.
• Handling Property leased matters.
• Coordinating with maintenance Team.
• Arranging car Pick up and drops whenever required.
• Coordinating with Banker and Auditors.
• Looking after day to day activities related to Accounts, Admin and Secretarial.
• Keep track of all companies trade license, lease agreements, Vehicles registrations and insurance policies, etc. and ensure on-time renewal.

• Dealing with telephone and email enquiries.
• Creating and maintaining filing system.
• Follow up with clients for payments.
• Scheduling and attending meetings.
• Keeping diaries and arranging appointments.
• Ordering and maintaining Stationery and equipment.
• Arranging travel and accommodation for staff and customers.
• Organizing and storing paperwork, documents and computer based information.
• Issuing Refunds or Compensation to customers.
• Keeping accurate records of discussions or correspondence with customers.
• Answering calls from customers regarding their inquiries and resolve it.
• Pays employees by calculating pay, distributing cheques, maintaining records.
• Administer HR-related documentation, such as contracts of employment.
• Processing WPS and Coordinating with Exchange House.

• Directly reporting to the Sales Manager.
• Handling customer’s queries, customer complaints, providing quality service.
• Handling the reception, register etc.
• Claims (loyalty, exchange, corporate and in-house exchange).
• Insurance proposal login.
• System and manual Issuance of Insurance proposal.
• Issue payments to the insurance companies against the policies raised.
• Confirmation of proposal and issuing insurance policies.
• Handling sales promotion activities of all Hyundai cars.