Shilpa francis cf francis, operations supervisor

Shilpa francis cf francis

operations supervisor

vectrus

Location
India - Thrissur
Education
Bachelor's degree, Information technology
Experience
5 years, 5 Months

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Work Experience

Total years of experience :5 years, 5 Months

operations supervisor at vectrus
  • Bahrain - Manama
  • My current job since January 2021

Supervising and training employees
Implementing processes to reduce costs
Analyzing and reporting on performance
Monitor and report on department performance
Research methods to improve operations and reduce costs
Participate in strategic planning and goal-setting for various business functions, including IT and customer support
Oversee efficiency of operational processes

Sales And Customer Service Executive at SRI VINAYAGA TRADERS
  • India - Coimbatore
  • September 2016 to August 2018

Working as a marketing manager.
Arranging appointments, negotiating, involved in generating new business from generating leads.
Providing timely response.
Attend meeting with prospects and clients as required.
Build and maintain relationships within the industry leads.

Education

Bachelor's degree, Information technology
  • at Bharathiyar university
  • July 2015
Bachelor's degree, information technology
  • at rathinam college of arts and science
  • May 2015

Completed my bachelor's and also got some knowledge in aviation for CSA. Customer service or support is always my dream. i have a lot of confidence to handle all the customer's in any situation. Thank you.

Specialties & Skills

Supervisory Experience
Customer Service Skills
Networking Strategies
Technical Support
Microsoft Word
writing, msword, excel ,PowerPoint

Languages

English
Expert

Hobbies

  • reading, writing, painting.