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Shilpa Desai

Development Manager

Knowledge Hub LLc

Location:
United Arab Emirates - Dubai
Education:
Bachelor's degree, Information Technology
Experience:
15 years, 5 months

Work Experience

What's your work experience? Your experience is one of the most important sections in a CV.
List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
Add Experience

Total Years of Experience:  15 Years, 5 Months   

August 2017 To Present

Development Manager

at Knowledge Hub LLc
Location : United Arab Emirates - Dubai
Responsible to be a part of complete sales cycle from lead generation, negotiation, closure, delivery and payment collection.
✓ Managing a team of 1 person, overseeing her work, ensuring achieving targets for team.
✓ Responsible to onboard new schools/corporates for Online resources & IT hardware products like panels, boards, projectors.
Received the sales person of the year award for 2018
✓ Onboarded more than 10 new clients for software business
✓ Revenue growth 200% from new and existing customers for Hardware business
✓ 93% Achievement of total target of which 40% was from new business
February 2014 To July 2017

Sales Manager

at Drishti Soft Solutions P Ltd
Location : India - Mumbai
Strong focus on selling (software- contact center )to only new/prospective clients.
Collaborate with internal resources and external network to prioritize and penetrate key accounts; quickly build relationships with key stakeholders to drive business.
Identify key decision makers and develop strategic relationships to drive revenue
Achieve and exceed quota.
RFP, tendering and technical architecture presentations.
February 2014 To April 2015

Key Accounts Manager

at Drishti Soft Solutions P Ltd
Location : India - Mumbai
* Business Development : Engaged in Strategic Consulting and Solution Designing,
particularly for the Enterprise segment, including Sales, Pre-sales activities, Technical
Collateral creation and managing customer interactions for New Accounts & existing.
* Solutions Consultation: Worked as techno commercial sales personnel presenting
solutions to customers in the form of custom product demonstrations and presentations
(both in person and via web conference). Work in unison with presales team for
requirement gathering and Scope of work documents.
* Handling Key Existing Accounts : Increase Penetration and revenue, serving as a
bridge for technical issues with customers and support team.
* Tenders :Managing RFQ and Tenders, Vendor Registrations, Account Management &
Partner Management.
* Achievements :
o Have been promoted to Sales Manager from Key Accounts Manager
o Received appreciation certificates for Bringing Marquee customers, for highest
collection in the region and best logos added to Drishti’s customers.
April 2012 To November 2013

Sr. Marketing Consultant

at Cadd Emirates Computer Trading LLC
Location : United Arab Emirates - Abu Dhabi
Company Profile: CADD EMIRATES offers a wide range of services encompassing hardware,
software, communications and storage. Customer centric approach is the keyword in our business
principle that seeks diverse and complex solutions, adopting the best practices in a focused fashion
Responsibilities:
* Handling Key Accounts- Hospitality Sector, Government.
* Analyst : Collect, analyze, evaluate and report data to increase sales productivity
in Hospitality sector
* Managing RFQ and Tenders, Vendor Registrations, OEM Management-HP,
Microsoft, Symantec, McAfee, Cisco, VMware, NetApp, etc.
* Solutions Consultation
* Achievements : Was able to onboard marquee clients from government sector and also hospitality sector.
June 2010 To March 2012

Executive- Business Development

at Zenith Computers Ltd
Location : India
Company Profile: When Zenith began, it was the 59th ranked PC company, with many major business
houses having entered this new and exciting space. Many could not keep up with the pace of the
computing industry and quit. We stayed because we’re always on. And now we’re the 2nd largest
PC company in India.
Responsibilities:
* Acquisition of New Account
* Account Management includes handling few key existing accounts
* Pre sales by liaison with Product Manager to understand details of product design and
communicate to customers
* Preparing commercial proposal and negotiation with customers.
* Single Point responsibility from generating enquiries to collection of payment.
* Achievements :
o Received appreciation mail for Bringing high valued deal size, and most no of
logos added to Zenith’s customers
January 2010 To June 2010

Manager- Business Development

at Religare Technova IT Services Ltd
Location : India - Mumbai
Religare Technova IT Services Ltd is a part of the USD 1178 million RANBAXY
Promoter Group. RTISL is an IT initiative of the group with the vision of becoming a Top 10
Global IT Services Company.
Responsibilities:
* Acquisition of Strategic New Account
* Account Management
* Maintaining relationship with OEM, Vendors.
* Pre sales activities included preparing BOM and approach notes
* Preparing commercial proposal and negotiating with customers.
* Apprising management regarding accounts on weekly basis.
* Single Point responsibility from generating enquiries to collection of payment.
* Achievements :
o Was able to generate lead for EA Agreements though it wasn’t our forte
in short span
August 2008 To January 2010

Executive- Business Development

at IEM Technologies Pvt Ltd
IEM Technologies Pvt. Ltd is an IT Service Provider with long-standing partnerships with
leaders throughout the industry like TATA, Tulip Telecom and Bharti Ltd.
Responsibilities
* Frontline sales: Do cold calls and get potential clients for Tulip Telecom.
* Pre sales: Understand customer requirement and design a solution in terms of
MPLS, VPN n/w.
* Upsales : Close deals for leased lines, internet and MPLS.
* Aftersales : Interact with existing clients and building customer loyalty for further business
* Marketing Campaigns.
* Achievements :
o Achieved highest sales target for 2 consecutive qtrs

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
May 2008

Bachelor's degree, Information Technology

at Datta Meghe CollegeMumbai University
Location : India
February 2003

High school or equivalent, Science

at Ramniranjan Jhunhunwala Maharashtra State Board HSC
Location : India
March 2001

High school or equivalent, Schooling

at Holy Cross Maharashtra State Board
Location : India

Specialties & Skills

ACCOUNT MANAGEMENT

ANALYSIS

ANTI VIRUS

APPROACH

REQUIREMENTS

STRATEGIC

Software Solutions

Languages

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English

Expert

French

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Hindi

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