شيماء عبد المحسن

 Responsible for follow-up on requests for companies reply to all mails and to prepare quotations, and follow-up commitment to conditions the contracts and to maintain rights of the company.
 Supervise the processing of goods required and send them in case the order non-availability is coordinating with production department and make work order for their orders.
 Follow up the implementation of the customer production orders and send the date of delivery to the customer.
 Prepare the documents necessary for the shipping and customs procedures and permits.
 Follow-up with the shipping company and get the best possible price.
 Prepare a file for each shipment and to make sure completion of all export requirements.
 Follow-up with the store to load the order to execute on time .
 Follow up the charging process to make sure it reaches the right time
 Follow up on the customer's billing collection in coordination with financial management

• Responsible for all the affairs of the Office of sales and marketing Manager by produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data .
• Responding to sales Dep email, relationship management coupled with expertise in handling top & confidential correspondence with clients.
• Calendar Management - Meetings internal & External.
• Getting approvals from higher management for all documents.
• Managing internal communication and drafting of business correspondence on behalf of the sales manager.
• Organize and made schedules and reports about the visits of the salesman.
• Researched local companies and created data base of potential clients .
• Provided continual support to customers, answering queries in relation to the product.
• Managing the correspondence between the sales team and their clients.
• Keeping track of sales targets.
• Communicating with Seniors and Subordinates — providing information to them by telephone, e-mail, or in person.
• Travel arrangements - booking of flight tickets, Visa & HOTEL sales and marketing Manager.
• HOTEL BOOKINGS/Visas for the host brand visitors as well as meet & Assist arrangement in coordination with the airport services.
• Arranging meetings & fixing up appointments with customers, vendors & foreign guests.

executive role in the work of a quote correspondence with major companies in the field of office furniture and supervision of the accounts of the company and the prosecution of the Director in case of traveling abroad

Assist the Category Manager - Tiles in the following
 Expand new product sourcing and development .
 Design and implement pricing strategy .
 Carry out budgetary management and business planning .
 Negotiate to get the best price and high quality .
 Ensuring stores have enough stock.
 Making sure suppliers have enough stock to meet demand.
 Monitoring stock levels.
 Overseeing arrival of shipments.

CUSTOMER SERVICE

• BANK MASR in Egypt from 2008-2010: marketing

-Initially undertaking a telesales based role for selling and marketing of credit cards .
-Gaining rapid promotion, after just 2 months, to a field based role covering all cairo

• Key Achievements:
- Achieving personal recognition as the top sales person in the company despite
only being employed on a 6-month contract