shimaa hosny, Branch Manager

shimaa hosny

Branch Manager

ASEB academy

Location
Egypt - Alexandria
Education
Higher diploma, Computer communication department Alexandria-Egypt
Experience
6 years, 8 Months

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Work Experience

Total years of experience :6 years, 8 Months

Branch Manager at ASEB academy
  • Egypt - Alexandria
  • December 2014 to February 2016

Receiving and making calls to gain new clients.
Identifying and establishing contact with potential customers.
Maintaining contact with new and existing clients to advertise
Ensuring effective internal communication with the clients
Develop a database of customers through telephone calls, meeting customers
Preparing a variety of sales status reports that include activity, follow up, and adhering to targets.
Presenting offers to current clients and prospective clients.

Customer Service Executive at ASEB Academy
  • Egypt - Alexandria
  • March 2013 to November 2014

Presenting offers to current clients and prospective clients.
Develop a database of customers through telephone calls, meeting customers

Customer Service at Cataract Hospital
  • Egypt - Alexandria
  • August 2008 to March 2012

Developing relationships with existing customers
Acquiring potential customers and distributors
Promoting products and services
Fulfilling cataract’s service level standards
Working closely with Market Management and Product Development by providing them with useful customer feedback

Education

Higher diploma, Computer communication department Alexandria-Egypt
  • at Graduated from Technical Industry Institute Computer
  • May 2005

Acceptable

Diploma, Computer communication department
  • at Industrial University Of Santander
  • May 2005

Very good

Specialties & Skills

Customer Service
Receptionist
Administrative Organization
Employee Affairs
Secretarial
Hard worker. Reliable. Good communication skills.
Good presentation skills. Time management. Creative.
Performs well under stress. Trustworthy. Team worker.
Problem solving Putting Customer First
Quick Learner - Organized

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

Certificate successfully completed the E15 course (Training)
Training Institute:
ASEB) Academic System for Educational Basics )
Time Management Certification (Certificate)

Hobbies

  • Searching on the web
  • القراءة والمطالعة على كل ما هو جديد
    اهتم بمنظمات التحسين السلوكى والمجتمعى وكل ما يعمل على تحسين النفس ويسمو بالروح