Shin Myat Wady Oo, Front Desk Agent

Shin Myat Wady Oo

Front Desk Agent

Myanmar Visa Services

Location
United Arab Emirates - Dubai
Education
Diploma, German Languages And Literature
Experience
4 years, 3 Months

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Work Experience

Total years of experience :4 years, 3 Months

Front Desk Agent at Myanmar Visa Services
  • Myanmar - Yangon
  • June 2022 to April 2024

A crucial role as a Visa Agent for foreign clients at
Myanmar Visa Services Company Limited.
Overseeing every stage of the process for each
customer with diligence.
Providing exceptional customer service, proficiently
explaining and advising foreign individuals on detailed
procedures for visiting Myanmar, extending their visas,
or applying for new ones.
Addressing and resolving customer complaints
promptly and effectively.
Processing outbound e-visa applications for both
Myanmar citizens and individuals of other nationalities.
Conducting digital marketing campaigns to
promote our profile page.

Sales Representative at WeBring Clothing
  • Myanmar - Yangon
  • February 2021 to April 2022

Overseeing clothing inventory management, sales,
and order fulfillment, while utilizing digital marketing
skills to create content and advertisement posts.
Addressing customer complaints and participating in
clothing modeling for promotional purposes.

Waitress at Home Chinese Restaurant
  • Myanmar - Yangon
  • January 2020 to March 2021

Greeting and escorting customers to their tables.
Providing exceptional customer service in a fast-placed environment and ensuring guest satisfaction.
Training and mentoring new team members and collaborating with kitchen staffs to ensure accurate and timely delivery of orders.

Education

Diploma, German Languages And Literature
  • at Yangon University Of Foreign Languages
  • October 2019
High school or equivalent, Myanmar, English, Mathematics, Chemistry, Physics, Biology
  • at Basic Educational High School - No.4
  • June 2017

Specialties & Skills

Digital Marketing
Adaptability
Communications
Creativity
Multitasking
Adobe Photoshop
Microsoft Excel
Microsoft Word

Languages

English
Expert
German
Intermediate

Training and Certifications

Certificate in Hotel Management (Certificate)
Date Attended:
April 2024
Certificate in Career Builders Program (CBP) (Certificate)
Date Attended:
March 2024
Certificate in Front Desk Representative (Certificate)
Date Attended:
April 2024
Certificate in Hotel English (Certificate)
Date Attended:
April 2024