Shinu John

Hepworth is the Middle East's premier manufacturer and supplier of a wide range of high-quality polyethylene & PVC pipes, fittings and accessories used for the distribution and transmission of water, wastewater and gas.

Modules: GL, AP, AR, FA, CE, PO, OM, INV, EAM & HRMS
ERP: Implemented 11i and upgraded to 12.1.3 & 12.2.5

Key Result Areas
•Maintain proactive interaction to understand business practices to aid in system configuration.
•Analyze and design new operating model for integration of new branches.
•Prepare project documentation such as AS-IS Process, To-Be Process.
•Create documents with all information regarding setup, unit test and future process model of the project.
•Get approval and signoff of user request regarding new reports or system enhancements.
•Perform testing of the new developments and report changes.
•Provide post-production support to key users.
•Support users to resolve their regular day-to-day problems in the Oracle applications.
•Create Service request with Oracle support for bugs and data fix.
•Prepare Standard Operating Procedures.
•Schedule meeting with users to understand the pain areas experienced in engagement.
•Support Month End Processes of financial modules.
•Liaise with the development team and users.
•Suggest alternate solutions within the applications for custom requirements.
•Support reconciliations and year-end AUDIT

Genpact manages business processes for companies around the world, combining its process expertise, information technology and analytical capabilities with operational insight derived from experience in diverse industries to provide a wide range of services using its global delivery platform.

Business: GE Corporate
Role: Handling US Employee Services Payroll and Reconciliations Process
Modules: GL, HRMS
Segment Expertise Gained: Experience as User

Key Result Areas
•Responsible for Controllership activities in the process as per Sarbanes Oxley Act 404 and report the issues to the