System Engineer
Safran Identity & Security
Total des années d'expérience :17 years, 3 Mois
oo Assisting in Server Migrations to France Domain Including Emails, Domain controllers, antivirus and Web gateways
o Successfully Implementing the Biggest IRIS project in UAE on most Police Stations across the Country
o Specialist in IRIS, Finger and Face Recognition Hardware and Software Implementation
o Presentation and Client Meetings regarding the Morpho Mobile Explosive and Narcotics Detection Equipment
o Installation and Troubleshooting of First Ever IRIS based E-Gate at the Abu Dhabi Airport
o Support to clients for emails on Microsoft Exchange 2007
o Implementing User Policies on Windows Server 2008 Active Directory
o Trouble shooting of various systems error messages on Windows machines at client workstations.
o Physical Installation of Servers and cabling in Central Site
o Installation and support for Windows XP machines running Morpho’s custom applications at client sites
o Designed and Implement Bar Code based Emirates ID site Inventory System
o Supervising the complete equipment Installation of the Biggest Emirates ID Site
o Researches and reports on new office equipment which yields in greater productivity
o Receiving Calls by Phone & Email from Clients & Logging in Help master Pro Database and BMC.
o Follow up with Engineers & Team Leader to Close the Calls.
o Generate Report from Help master Pro and BMC for Open Issues/Outages Report and discuss issues with IT Manager & Technical Support Team Leader.
o Assigning the Jobs to Support Engineers in office and if there is any call for corrective maintenance with coordination of Team Leader & Technical Support Manager.
o RMA- Sending the Equipment that needs to repair outside of UAE.
Shipping and Logistics
o Managing all the International incoming & outgoing shipments.
o Managing Local deliveries in all over UAE.
Purchase
o Assisting Project Managers to purchase all kind of equipment locally & internationally.
o Purchasing all the Office use equipment from Local Market.
o Mobile Software Testing and Quality Assurance on all Mobile OS Platforms ( Symbian, Android, Blackberry, Mac OS)
o Technical Documentation and research on VSAT
o Presentations for Clients regarding VSAT Bandwidth allocation of BSS and FSS
o Convincing TV Channel Clients for VSAT installation
o Maintaining network of 7 Computers VIA router
o Complete hardware and software troubleshooting
o Mid level work on Photoshop CS 5 Jewelry Designing
o Research on Gemstones identification and their sources
Aritificial Intelligence and Robitics, Microprocessor Design