shiva kumar mysa, Senior Process Associate

shiva kumar mysa

Senior Process Associate

Lester Info Services

Location
India - Hyderabad
Education
High school or equivalent, B.Tech
Experience
11 years, 11 Months

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Work Experience

Total years of experience :11 years, 11 Months

Senior Process Associate at Lester Info Services
  • India - Mumbai
  • My current job since August 2014
SR.TECHNICAL SUPPORT ENGINEER at TELEPERFORMANCE
  • India - Indore
  • July 2012 to July 2013

CUSTOMERS COME UP WITH THE DIFFERENT COMPUTER, PRINTER ANY PERIPHERALS AND NETWORKING ISSUES WE NEED TO IDENTIFY THE ISSUE AND FIX IT PERMINTLY

TAX ANALIST at SV TAX CONSULTANCY
  • India - Hyderabad
  • January 2011 to January 2012

US CLIENTS NEEDS TO CALL US TO ESTIMATE THEIR TAX REFUNDS AND WE NEED TO TAKE ALL THE INFORMATION AND DOCUMENTS AFTER THAT WE CALCULATE THEIR EXPENSES AND WE ESTIMATE THE TAX RETURNS LIKE HOW MUCH THEY GONE GET AND SEND A FILE TO THEM TO CLAIM TAX REFUND

Education

High school or equivalent, B.Tech
  • at Shaankary Junior College
  • April 2012

Specialties & Skills

Technical Issues
Technical Communication
Technical Services

Languages

English
Intermediate