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Shivani Khadepatil, Strategic Procurement Advisor – AI Transformation

Shivani Khadepatil

Strategic Procurement Advisor – AI Transformation·Air Canada

India

Master's degree, International Business Management

Work experience

Total years of experience: 5 years, 6 months

Strategic Procurement Advisor – AI Transformation

January 2025 - January 2025

Air Canada

Montreal, Canada

January 2025 - January 2025

• Collaborated with cross-functional teams to deliver the kAIsene initiative, an AI-based tool designed to
forecast fuel demand across 18 on/off airport stations and optimize fuel delivery routes, improving
operational agility and reducing logistics costs by 15 percent.
• Acted as a liaison between Strategic Procurement and data science, data engineer and operational
research teams, translating 30+ business requirements into functional specifications and user stories for
analytics development.
• Conducted business validation of AI model outputs across key procurement KPIs to ensure alignment with
operational goals and compliance expectations.
• Created a comprehensive user manual and designed a 3-phase adoption roadmap, which led to full
onboarding and consistent usage by over 10 procurement professionals.
• Developed a strategic playbook documenting end-to-end fuel processes and system flows, enhancing
knowledge transfer and continuity for leadership and new team members.
• Supported backlog refinement, sprint planning, and retrospectives, contributing to an 18 percent
improvement in delivery velocity.
• Participated in testing and validation of AI features and ensured usability by coordinating with UX/UI
designers to optimize the interface and reporting structure.
• Identified and documented 10+ data transformation opportunities by reviewing system inputs from Excel
and procurement tools, improving data consistency and decision-making speed.
• Stayed up to date with AI trends in supply chain and fuel optimization, contributing insights and
recommendations during sprint reviews and future planning sessions.

Company industry:
Airlines

Customer Service Associate

January 2023 - December 2024

Loblaw Companies Ltd.

Toronto, Canada

January 2023 - December 2024

• Delivered high-volume retail customer service with 100% transaction accuracy.
• Recognized for multitasking, problem-solving, and maintaining strong customer satisfaction.

Company industry:
Retail & Wholesale

Operations Specialist

November 2022 - January 2023

GoBolt Logistics

Toronto, Canada

November 2022 - January 2023

• Managed relationships with 30+ vendors, processing 20+ purchase orders for goods and services.
• Created Excel dashboards that reduced vendor analysis time by 30% and improved order accuracy to 98%.
• Led daily stand-ups and vendor meetings, cutting resolution time by 50% and reducing delivery delays by
25%.
• Maintained inventory logs for 3 warehouses with 100% audit compliance.

Company industry:
Distribution, Supply Chain & Logistics

Project Coordinator (Leadership Development)

January 2022 - January 2022

Humber College

Toronto, Canada

January 2022 - January 2022

• Co-managed the PMI Toronto & Capstone Event for 200+ participants, completing 100% of project
milestones.
• Developed WBS, RACI, and Gantt charts for 3 parallel initiatives, improving timeline accuracy by 25%.
• Implemented MS Project tracking, reducing coordination delays by 30%.

Company industry:
Primary, Prep, & Secondary School

Senior Business Analyst

October 2018 - November 2021

Futurewise Technologies

Mumbai, India

October 2018 - November 2021

• Facilitated Agile ceremonies for 4 fintech product teams, managing a backlog of 100+ items and
improving sprint throughput by 15 percent.
• Introduced a prototyping workflow that shortened feature development time by 20 percent and reduced
rework.
• Automated onboarding workflows for 3 client segments, decreasing manual tasks by 35 percent and
increasing satisfaction scores.
• Developed 5 business cases that influenced key decisions, boosting client satisfaction by 6 percent within
4 months.
• Led user acceptance testing for 12 major releases, maintaining a post-release issue rate below 2 percent.
• Maintained internal documentation in Confluence and delivered weekly status reports to senior
management.
• Trained over 70 financial advisors on platform usage, resulting in 95 percent tool adoption within 3
months.

Company industry:
Financial Services

Education

George Brown College

August 2023

August 2023

Master's degree, International Business Management

Canada

GPA (point): 3 out of 4

GPA (point): 3 out of 4

Humber College

August 2022

August 2022

Master's degree, Project Management

Canada

GPA (percentage): 86.4%

GPA (percentage): 86.4%

University of Pune

May 2018

May 2018

Bachelor's degree, Computer Engineering

India

GPA (percentage): 58%

GPA (percentage): 58%

Training and Certifications

Certifications
Post Graduate Certificate in Project Management
Post Graduate Certificate in International Business Management