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shivani Kumari, Branch Credit Manager

shivani Kumari

Branch Credit Manager·ICICIHFC

India

Master's degree, Finance

Work experience

Total years of experience: 9 years, 3 months

Branch Credit Manager

November 2025 - Present

ICICIHFC

New Delhi, India

November 2025 - Present

• Conduct comprehensive credit analysis on home loan and loan against property proposals, resulting in a 25% improvement in
risk assessment accuracy.
• Deliver timely and informative credit reports, enhancing client portfolio management and facilitating risk mitigation strategies
by 30%.
• Review and assess legal and technical documentation for collateral feasibility, achieving a 95% collateral compliance rate.
• Streamline vendor management processes to ensure timely report delivery, achieving service level agreements consistently.

Company industry:
Financial Services

Territory Credit Manager

November 2025 - Present

ICICI Home Finance Company (ICICI HFC)

New Delhi, India

November 2025 - Present

• Lead and manage a team of 10 Credit Processing Associates (CPAs) and 5 Credit Managers overseeing
home loan and MSME / SME portfolios, applying delegated credit authority frameworks.
• Conduct comprehensive loan underwriting and credit risk analysis on Home Loan and LAP proposals,
improving risk assessment accuracy by 25% through structured credit scoring models.
• Ensure IFRS 9 / ECL compliance and NPL monitoring across the portfolio; review watch-list accounts and
implement proactive risk mitigation strategies reducing portfolio stress by 30%.
• Review and assess legal and technical documentation for collateral feasibility, achieving a 95% collateral
compliance rate with full KYC / CDD adherence.
• Deliver timely credit reports and MIS reporting; streamline vendor management processes ensuring SLA
adherence and improved client portfolio management.

Company industry:
Banking

Credit Manager-WC/MSME

May 2022 - November 2025

Axis Bank

New Delhi, India

May 2022 - November 2025

• Led credit reviews for cross-national accounts, analyzing credit risks and ensuring creditworthiness across a diverse client base,
resulting in a 20% increase in approved cases.
• Utilized credit intelligence tools to identify and seize business opportunities, collaborating closely with relationship managers
and product teams to tailor financial solutions.
• Prepared detailed Credit Approval Memos and successfully presented cases for approval, increasing the approval rating by 15%
within delegated powers through rigorous due diligence.
• Engaged in innovative assignments such as Video PD and SFDC management to enhance customer profiling and risk
assessment processes.

Company industry:
Banking

Credit Manager – Working Capital / SME / MSME

May 2022 - November 2025

Axis Bank

New Delhi, India

May 2022 - November 2025

• Led credit reviews and loan structuring for cross-national SME/MSME accounts — conducting debt
serviceability analysis (DSCR), credit risk assessment, and financial statement analysis, resulting in a 20%
increase in approved cases.
• Prepared detailed Credit Approval Memos (CAMs) and presented cases under delegated credit authority,
achieving a 15% improvement in approval ratings.
• Managed a team of 20 CPAs and Assistant Managers; consistently maintained top approval ratios in a team
of 45, demonstrating strong stakeholder management and leadership.
• Utilized credit intelligence and SFDC tools to identify business opportunities; collaborated with relationship
managers on client onboarding and retention strategies.
• Spearheaded Video PD initiatives and credit profiling enhancements; supported AML / KYC compliance and
CDD checks per regulatory policy.

Company industry:
Banking

Credit Analyst – Business Loans / Home Loans / LAP

March 2017 - May 2022

Standard Chartered Bank

New Delhi, India

March 2017 - May 2022

• Performed end-to-end credit appraisals for LAP, Business Loans, and Home Loans with a 98% compliance
success rate, aligned to Basel III internal credit standards and regulatory guidelines.
• Conducted detailed ratio analysis, DSCR analysis, financial modeling, and compliance checks — improving
audit response times by 40% through streamlined frameworks.
• Facilitated comprehensive audit review resolutions, reducing compliance issues / NPL flags by 30%;
coordinated Concurrent Audit functions.
• Led Financial Perfios integration project improving digital lending data accuracy; prepared Information
Memorandums and ensured rigorous external credit checks.
• Maintained strict AML / KYC / CDD compliance on all credit files; contributed to policy-driven underwriting
standards for retail and business banking portfolios.

Company industry:
Banking
Job role:
Banking

Credit Analyst-BL/HL/LAP

March 2017 - April 2022

Standard Chartered Bank

New Delhi, India

March 2017 - April 2022

• Performed credit appraisals for LAP/BL/HL proposals, adhering to strict compliance standards and verifying client
creditworthiness with a success rate of 98%.
• Conducted detailed financial analyses and compliance checks, streamlining audit queries and improving response times by 40%
as per policy guidelines.
• Facilitated comprehensive reviews of audit findings and collaborative resolution, leading to a 30% reduction in compliance
issues noted during audits.
• Participated in significant projects such as Financial Perfios and Concurrent Audit Coordination to enhance internal control
mechanisms.

Company industry:
Banking

Education

Liverpool John Moores University

January 2025

January 2025

Master's degree, Finance

United Kingdom

Maharani's college

September 2010

September 2010

Bachelor's degree, accounts and computers

India

Maharani's College

January 2010

January 2010

Bachelor's degree, Business Administration And Computer Science

India

Skills

Analytics
Expert
Analytics
Expert
Credit Review
Expert
Credit Review
Expert
COMPLIANCE REPORTING
Expert
COMPLIANCE REPORTING
Expert
CREDIT MANAGEMENT
Intermediate
CREDIT MANAGEMENT
Intermediate
CREDIT RISK MANAGEMENT
Intermediate
CREDIT RISK MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
DUE DILIGENCE
Intermediate
DUE DILIGENCE
Intermediate
PORTFOLIO MANAGEMENT
Intermediate
PORTFOLIO MANAGEMENT
Intermediate
QUALITY ASSURANCE
Intermediate
QUALITY ASSURANCE
Intermediate
REGULATORY COMPLIANCE
Intermediate
REGULATORY COMPLIANCE
Intermediate
CONDUCT DISORDER
Intermediate
CONDUCT DISORDER
Intermediate
ALLOWANCE FOR CREDIT LOSSES ACL
Intermediate
ALLOWANCE FOR CREDIT LOSSES ACL
Intermediate
BLENDED LEARNING
Intermediate
BLENDED LEARNING
Intermediate
CHARTERED ACCOUNTANT
Intermediate
CHARTERED ACCOUNTANT
Intermediate
INTERNATIONAL FINANCIAL REPORTING STANDARDS
Intermediate
INTERNATIONAL FINANCIAL REPORTING STANDARDS
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
LOAN UNDERWRITING
Intermediate
LOAN UNDERWRITING
Intermediate
RISK MANAGEMENT
Intermediate
RISK MANAGEMENT
Intermediate

Languages

English

Expert

Hindi

Expert

Training and Certifications

Certifications
Certified Credit Professional (CCP)
CS – Intermediate
CS-Intermediate
Advanced General Management Program
Liverpool John Moores University
Mar 2026
CS-Intermediate

Hobbies and interests

Sports, Yoga, Reading books

played High Jump, long jump, 100 meter race in school & college at state level