Total Years of Experience: 18 Years, 8 Months
November 2016
To Present
Sr. Manager Franchise & Business Development
at Lenskart.com
Location :
India - Delhi
Market mapping for expansion Property evaluation and acquisition
Franchise Acquisition and development Broker Management
Negotiation Legal Administration - Property related
Business Planning Franchise onboarding, hiring manpower, training etc
Merchandise Planning Civil Infrastructure, interiors, Projects, design, shop layout
Technology integration Pre-launch and launch support
Operations management
Franchise Acquisition and development Broker Management
Negotiation Legal Administration - Property related
Business Planning Franchise onboarding, hiring manpower, training etc
Merchandise Planning Civil Infrastructure, interiors, Projects, design, shop layout
Technology integration Pre-launch and launch support
Operations management
September 2015
To Present
Business Expansion
at Aakraya Technologies
Location :
India - Delhi
2SD is an order taking platform which aims to techenables
the local mom & Pop stores. We have eliminated the need of uploading a catalogue and can on-board seller in less than 5 minutes. It is a chat based machine learning platform where customer can place a order of more than 10 items in than 30
seconds without navigating to complex tabs.
Co-founded 2SD in September 2015
Sold the Idea to other founding members
Legal & Administrative related tasks Product Development
Conducting POC Fund raising Initiatives
Business Planning
the local mom & Pop stores. We have eliminated the need of uploading a catalogue and can on-board seller in less than 5 minutes. It is a chat based machine learning platform where customer can place a order of more than 10 items in than 30
seconds without navigating to complex tabs.
Co-founded 2SD in September 2015
Sold the Idea to other founding members
Legal & Administrative related tasks Product Development
Conducting POC Fund raising Initiatives
Business Planning
February 2016
To October 2016
Business Manager
at ihire
Location :
India - Delhi
Heading supply chain and vendor Development
Fund Raising & Product Conceptualization
Devising business and Marketing Strategies
Strategic partnerships and Alliances
Technology development agile to transport Industry
Fund Raising & Product Conceptualization
Devising business and Marketing Strategies
Strategic partnerships and Alliances
Technology development agile to transport Industry
October 2014
To September 2015
Senior Manager - Franchise Development and Expansion
at Carzonrent India Private Limited
Location :
India - Delhi
Carzonrent is India’s leading and the only organization which provides 360 degree solution for all personal ground transportation needs. Company has a presence in 65 cities in India and 10 major airports. Company has a highest fleet size of 8500 cars across India distributed among various services like Chauffer Driven rental, Luxury segment, Radio-meter cabs as ‘Easy Cabs’ and also introduced India’s first self- drive car rental service under the brand name MYLES.
Setting up the entire franchise department
Designing franchise model and financial structure for MYLES
Strategies for MYLES ‘Asset Light’ division
Franchise legal documentation
Franchise expansion & development
Geography & category wise mapping forMYLES expansion
Responsible for Hiring, training, developing, mentoring and monitoring franchise team
Designing franchise training programme, process and operational manuals
Coordination and ensuring the accomplishment of all franchise related tasks from all internal support functional heads
Kick started strategic business partnerships for MYLES
Integrating technology with franchise business plans
Marketing franchise programme - Digital, print and offline
Setting up the entire franchise department
Designing franchise model and financial structure for MYLES
Strategies for MYLES ‘Asset Light’ division
Franchise legal documentation
Franchise expansion & development
Geography & category wise mapping forMYLES expansion
Responsible for Hiring, training, developing, mentoring and monitoring franchise team
Designing franchise training programme, process and operational manuals
Coordination and ensuring the accomplishment of all franchise related tasks from all internal support functional heads
Kick started strategic business partnerships for MYLES
Integrating technology with franchise business plans
Marketing franchise programme - Digital, print and offline
October 2011
To September 2014
Senior Manager - Retail and Franchise Development
at Ferns N Petals Pvt. Ltd
Location :
India - Delhi
Role & Responsibilities
Responsible for brand expansion and franchise development for the group across India
Sales Strategies & Marketing promotions for promoting FNP Franchise model
Responsible for entire P&L of Retail department
Leading, Motivating and developing team members
Retail Management - This includes, CRM, selling, display, inventory control, manpower, stock, revenue generation, corporate tie-ups and collection
Developing and maintaining a network of franchisee for FNP Retail, Floral Touch and FNP Express
Screening and Identify new Investors, build & maintain business relationships
Annual Business Planning, Budget Control, Revenue generation
Participate and represent in exhibition, trade fairs
Interface between the franchisee and the management
Scanning Entrepreneur portfolio to gauge the best fit as per the resources / investments, location, experience and preferences
Location survey
Helping prospective franchisees understand the value addition and ROI
Aligning franchisees goals with organizational goals
Gaining commitment from prospective franchisees towards adherence of organizational policies, rules and standard
Responsible for On-boarding, Training, pre-launch, launch and ongoing support for franchisees pan India
Operational Support from Start up to roll out of all New Sites
Ensuring the right service delivery from all points of contacts to the front end
Coordination with all business heads for resolution on any issue related to the network
Organizing annual and regional franchisee meet
Manpower movement planning
Vendor Management
Negotiation on Terms & condition with landlords
Closely working with legal department
SPOC for all franchisees across India
Responsible for brand expansion and franchise development for the group across India
Sales Strategies & Marketing promotions for promoting FNP Franchise model
Responsible for entire P&L of Retail department
Leading, Motivating and developing team members
Retail Management - This includes, CRM, selling, display, inventory control, manpower, stock, revenue generation, corporate tie-ups and collection
Developing and maintaining a network of franchisee for FNP Retail, Floral Touch and FNP Express
Screening and Identify new Investors, build & maintain business relationships
Annual Business Planning, Budget Control, Revenue generation
Participate and represent in exhibition, trade fairs
Interface between the franchisee and the management
Scanning Entrepreneur portfolio to gauge the best fit as per the resources / investments, location, experience and preferences
Location survey
Helping prospective franchisees understand the value addition and ROI
Aligning franchisees goals with organizational goals
Gaining commitment from prospective franchisees towards adherence of organizational policies, rules and standard
Responsible for On-boarding, Training, pre-launch, launch and ongoing support for franchisees pan India
Operational Support from Start up to roll out of all New Sites
Ensuring the right service delivery from all points of contacts to the front end
Coordination with all business heads for resolution on any issue related to the network
Organizing annual and regional franchisee meet
Manpower movement planning
Vendor Management
Negotiation on Terms & condition with landlords
Closely working with legal department
SPOC for all franchisees across India
December 2009
To October 2011
Business Development Manager
at HR Anexi Private Limited
It is a PAN India organization offering suite of services ranging from Change Management, Organization Development, Human Capital Consulting, HR Outsourcing, Diagnostics & Assessment Services, Training & Development as well as Leadership interventions. HR Anexi provides consulting, processes; tools and training at all touch points of an employee in the organization.
Role & Responsibilities
•Strategize business plan along with Head of sales
•Managing business development for North region
•Amiable relations with all existing clients
•Interface and maintain customer relations during the start, execution and closure of projects
•Preparing proposals / presentations / concept note as per client requirements
•Identify potential business opportunities through market research/ market intelligence/ networking/internet / industry events etc
•Leading, managing, motivating and encouraging team members
•Co-facilitating in behavioral, soft skills experiential learning training programmes
•Organizing breakfast/Dinner events as GTM initiatives.
•Revenue Collection
Role & Responsibilities
•Strategize business plan along with Head of sales
•Managing business development for North region
•Amiable relations with all existing clients
•Interface and maintain customer relations during the start, execution and closure of projects
•Preparing proposals / presentations / concept note as per client requirements
•Identify potential business opportunities through market research/ market intelligence/ networking/internet / industry events etc
•Leading, managing, motivating and encouraging team members
•Co-facilitating in behavioral, soft skills experiential learning training programmes
•Organizing breakfast/Dinner events as GTM initiatives.
•Revenue Collection
October 2006
To December 2009
Business Development Manager
at Beacon Consulting Pvt. Ltd
Location :
Singapore
aBeacon Consulting is an established 16 years old training and consulting organization with its presence in Singapore, India and Malaysia. Organization offered wide array of soft and behavioral skills trainings, provide consulting interventions, conduct research. The organization is known for its holistic approach and high quality standards towards its offered services.
Role & Responsibilities
•Supervising, coaching and monitoring the business development team, which of 2 tele-callers and three business development executives.
•Identifying potential key accounts, qualifying decision makers, understanding client’s needs and presenting a valuable proposal.
•Developing and maintaining trusting relationship with customers during and after sales process.
•Formulating an annual plan to achieve assigned target and maintain business pipe.
•Brand initiatives and organizing promotional events
Role & Responsibilities
•Supervising, coaching and monitoring the business development team, which of 2 tele-callers and three business development executives.
•Identifying potential key accounts, qualifying decision makers, understanding client’s needs and presenting a valuable proposal.
•Developing and maintaining trusting relationship with customers during and after sales process.
•Formulating an annual plan to achieve assigned target and maintain business pipe.
•Brand initiatives and organizing promotional events
July 2005
To October 2006
Team Leader
at Gladius BPO
Location :
India
Worked in an Australian sales campaign, we used to sell Optus (renowned Australian network company) mobile phone packages, with 2 year lock-in period. I was responsible for leading, training, coaching, supporting and monitoring a team of 20 telesales executives.
.
Job Profile
•Leading a team of 20 telesales executive to meet stretched targets.
•Ensuring high level of quality on calls through monitoring and coaching.
•Call flow strategy, leads churning.
•Competent in analyzing reports, preparing MIS.
•Train associates on process & procedures and provide ongoing support.
•Monitor and evaluate associates performance, give necessary feedback and address the gaps to enhance individual and teams performance.
.
Job Profile
•Leading a team of 20 telesales executive to meet stretched targets.
•Ensuring high level of quality on calls through monitoring and coaching.
•Call flow strategy, leads churning.
•Competent in analyzing reports, preparing MIS.
•Train associates on process & procedures and provide ongoing support.
•Monitor and evaluate associates performance, give necessary feedback and address the gaps to enhance individual and teams performance.
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