Country Human Resources Officer
Right To Play International
Total years of experience :17 years, 10 Months
a. Staffing, recruitment and selection:
- Timely hiring and placement of employees.
- Prepares and circulates vacancy announcements, develops assessment tools, evaluates applications, arranges and participates in interviews and makes recommendations; prepares job offers for successful candidates. Collects references, conduct reference checks and notifies candidates about the results of the selection process. Prepares job offers and related documentation.
- Facilitates and participates in employee orientation; schedules Meet and Greet with key employees; facilitates office arrangements and supports supervisors in ensuring orientation of new employees into the organization/new role is complete and smooth.
b. Compensation and total rewards
- Administers and provides advice to staff and management on salary and related benefits, health insurance, life insurance, employee’s old age benefits and other entitlements. Oversees the administration of benefits programs within the country including the enrolment of benefits for eligible employees and the removal of departed ones.
- Keeps abreast with the latest development in employment, tax and other related laws in the country; ensures that RTP complies with all Government statutory regulations and recommends changes to benefits and entitlements on the basis of local labour laws.
- Conducts job analysis exercises and develops job description accountabilities. Supports salary and entitlement surveys. Liaises with HR service suppliers and insurance company regarding employees’ benefits.
c. Payroll and HR information management
- Ensures that HR information in the Payroll sheets are accurate and communicated on time to Finance Officer for salary disbursement and to HR HQ for their information. Solves any interface issues related to payroll in collaboration with Finance department and/ or HR HQ.
- Manages HR data base to ensure up-to-date and accurate information is reflected. Responsible for HR Metrics compilation and reporting such as headcount, turnover and vacation.
- Conducts annual country HR Audits to ensure accurate and up to date HR information and documentation. Ensures strict confidentiality with respect to all HR file management and correspondence.
d. Employee relation and employee services
- Monitors and manages employee relations issues, maintains confidential records related to grievances and complaints and coordinates their resolution, conducts investigations. Ensures transparent, fair and consistent application of disciplinary measures.
- Oversees administration of all employee status changes such as promotion, transfer or termination.
- Reviews and provides advice on interpretation of HR policies, informs and explains to staff in respect of rights, responsibilities, code of conduct and difficulties associated with work and entitlements.
- Provide advice on safety and security issues to country employees as well as other RTP global team visiting the country.
e. Performance appraisals, training and development
- Facilitates the implementation of RTP performance appraisal system; ensures that managers are equipped with the necessary skills to conduct probationary evaluations and annual appraisals.
- Supports the supervisors in determining training needs of their team, discuss those needs with the Country Director and assists him in determining appropriate staff development plans.
- Evaluates effectiveness and impact of staff development and career support programs and recommends ways to enhance effectiveness and impact.
f. HR planning, policies implementation
- Participate in the preparation and development of a yearly HR plan and oversees its implementation.
- Participates in the budget process, monitors HR financial performance and coordinates with Grant Administrator, HQ to ensure alignment with the approved budget.
- Provides support for program team in preparing project budget related to HR.
- Supporting field office in timely provision of required Human resources.
- Developing transparent HR related policies & their implementation.
- Management of the day to day running of the HR issue.
- Providing HR leadership and coaching to employees and managers regarding employee relations issues.
- Providing support on recruitment and selection, disciplinary, grievance issues etc.
- Ensuring the fair and transparent process of recruitment is followed.
- Involvement in the interview process, selection, background investigations and deployment.
- Managing & maintaining HR files of all staff.
- Ensuring all employees files are in safe custody and confidential information’s are only shared to one who are authorized.
- Ensuring all files of staff are updated regularly.
- Execution of annual HR processes such as compensation reviews and
- Succession planning discussions.
- Coordination and follow up with all managers that the JDs of all staff remain updated
- Human Resource administration including preparation and renewals of staff contracts.
- Management of daily attendance of field office.
- Manage & Maintain leave record of all the employees of field Office.
- Monthly HR progress report sharing with country office.
- Payroll management of field staff.
• Hiring of new staff for upcoming projects as per proposal and budget requirements.
• Recovery of HR short falls at country office and field offices level.
• Advertisement of vacancies in news papers and other forums
• CVs Management. (Screening & Short listing of candidates & contacting them for interviews).
• Administer written tests of shortlisted candidates.
• Participation and Facilitation in Interviews.
• Reference checking and sending offers to selected candidates.
• Conduct orientation session for new staff
• Contract Management (Preparation of contract, signing of contract from employee, signing of regulations/TORs, employment form and insurance forms etc).
• Management of staff personnel files. (Maintaining files with all relevant documents like copy of contracts, educational & experience certificates, CVs, NIC copy and photo etc)
• Management of staff official Identity Cards.
• Making of visiting cards of eligible staff.
• Responsible to prepare the monthly payroll.
• Upkeep of the payroll on ongoing basis to maintain it for new recruitments, staff changes and personnel actions
• Review employee benefits and suggest cost-effective and affordable benefits for the budget revisions/preparations.
• Coordinating with Project Managers for the staff probationary and other periodic evaluations.
• Manage personnel related issues including promotions, transfer, acting assignments, staff confirmation, resignation etc.
• Give counseling for correcting staff's behavioral problems and motivation.
• Handle all types of appropriate disciplinary actions.
• Ensuring all the required documentation and processes are followed while any staff departs.
• Collection and Verifications of staff Time Sheets on monthly basis.
• Management of Staff Annual Leaves.
• Actively participated in hiring process like advertisements in news papers, short listing of candidates, interview calls, interview preparation, reference checking etc.
• Responsible for interviews preparations. Like; short listing of candidates together with technical / concerned departments, set up interview schedule, produced folders with all relevant documents for members of interview panels,
• Conducted interviews and played a vital role in selection process.
Prepared and updated personal files (like copies of contracts, extension letters, warning letters, termination letters, leave record, interview record, copies of educational and experience certificates together with any other relevant documents).
• Conducted orientation sessions for all new joining employees
• Submitted accurate and timely HR reports to senior management on monthly basis.
• Ensured timely performance appraisal reviews of staff on completion of probationary period and at the end of every year.
• Focal person on behalf of PRCS with Allianz EFU Insurance Company for employee’s health and life insurance.
• Supported and Coordinated with Delegates of various PNS (Partner National Societies) like Danish Red Cross, Swiss Red Cross, Canadian Red Cross, and American Red Cross in employees hiring, health & life insurances.
• Handled the queries of employees/Managers related to monthly salary,
• Entitled staff leaves and management of health benefit & other incentives.
• Prepared employment letters and contract renewals of PRCS employees.
• Administered maintenance of office Facilities / Equipments.
• Ensured regular Office Supplies and Liaison with suppliers for deliveries and payments etc.
• Ensured discipline of support staff.
• Facilitate meetings / appointments.
• Supervised to maintain the office stationary store, including ordering and distribution of stationery supplies and basic office equipment.
• Kept a track record of office equipments and stock.
• Prepared appointment letters, confirmation letters& contract renewals letters of Medical Officers, House Officers, & Post Graduate Residency Trainees.
• Issued, prepared & reviewed monthly salary confirmation reports of Medical Staff.
• Update & printout of updated Medical Staff monthly data.
• Prepared & processed different kinds of letters / memo's like telegrams, Show Cause Notices, Salary release.
• Prepared & Updated File record of Medical Staff.
• Handled queries of Accounts Department regarding monthly salaries of employees.
• Made strong inter departmental coordination for better results.
• Ensured error free salary while processing to Finance Department.
• Facilitated employees on medical care benefits.
• Handled queries related to salary, leave, health benefit & other incentives.
• Processed addition deletion & reimbursement claims to panel company.
• Annual performance appraisal of regular employees.
• Prepared Final Dues of resigned / terminated employees.
• Processed leave encashment applications of employees.
Obtained Master Degree in Public Administration. Did Internship in Pakistan Telecommunication Company to analyze the HR practices in PTCL.