Group IT Manager
Concorde Corodex Group
مجموع سنوات الخبرة :19 years, 0 أشهر
•Providing advice and solutions on usage information technology in order to meet their business objectives or overcome problems; devising & implementing strategies, policies and procedures for all IT platforms
•Executed major projects from stage of creating & managing budgets to keeping close track of delivery
•Planning, implementing, managing & supporting Infrastructure Services, Technology and Business Applications, supported by a team of 6 Functional Consultants, 4 Technical Consultants & 6 Helpdesk Engineers.
•Ensuring alignment and sustainability of IT initiatives in line with requirements of other business units
•Monitoring the entire gamut of Infrastructure services
•Managing business operations involving business process & solution design; aligning operational strategies with application roadmaps; ensuring 24 /7 availability of production environment; defining service standards and guidelines that serve as benchmark for excellent service delivery; identified risk areas across delivery & operational activities
•Performing system administration duties such as troubleshooting, system performance tuning, user & mailbox administration, server maintenance, patches & security updates, malware removal and license management
•Designing & implementing new server infrastructure, auditing server security and performing disaster recovery of servers
•Managing server security to avoid any loss of data; ensuring timely backup of multiple servers; managing server crash crisis; researching & suggesting ways to optimise server performance
•Managing procurement of site hardware, management of inventory and maintenance of relations with external vendors; negotiating and reviewing contracts
•Undertaking close review of IT processes & procedures and developing measures for enhancement of same
•Ensuring adequacy to audit requirements and responding to audit discrepancies
•Hiring & managing adequate IT resources; managing all staffing related activities including recruitment, induction, performance management, feedback & review
•Instrumental in:
o Providing advisory on new IT related developments
o Facilitating implementation of new IT initiatives
o Identifying opportunities for optimization of business
o Optimization of business through adapted technologies
•Roll-out of ERP, Microsoft AX 2012, for group of 16 companies including Finance, Inventory, HR & Manufacturing modules. (Jun’14 - Dec’17)
•Implementation of VAT for the 16 companies. (Nov'17-Feb'17)
•Migration of 350 workstations from Windows XP to Windows 7 in (Nov’12 - Apr’13)
•Analysis of messaging solutions and finalisation of cloud service called as Mimecast, in Mar’10 - (overnight switchover).
•Active Directory migration to Azure in Jan’15 involving setting-up of required infra for AX dynamics on Azure, thereby reducing cost by 60% (Jan’15-Feb’15)
•MDM Project on Delta Master items (Mar’14 - Aug’14)
•ERP Project on Oracle E-Business Suite, involving analysis of different technologies, risk analysis and functional requirement gathering (Jul’13 - Oct’13)
•Master Data Cleansing Project of 6 months for consolidation & validation of master data of 16 companies (Jul’13 - Sep’13)
•Physical Security Solution including deployment of 60 CCTV cameras and linking them to central HQs (Oct’09 - Dec’09)
•Access Control System including establishing 16 Access Control Points across different locations (Jun’09 -Jul’09)
•Inter-company links of 16 companies using Sonicwall & VPN Firewalls (Jun’08 - Sep’08.)
•Provided support for entire IT Infrastructure throughout the group and ensured adherence to service level requirements in terms of expected availability, capacity, continuity, security, performance & reliability
•Managed complete design & commissioning of Network Infrastructure including configuration & maintenance of Network Devices and configuration, administration & maintenance of network (including LAN, WAN & Wireless Systems) and Cisco 2600 Routers
•Administered all aspects of Infrastructure including Network Storage Devices, Active Directory, Mailing Clients (like MS- Outlook & Outlook Express), Mail Servers, Sonicwall Firewalls, SQL Server Database, Disk Space, Resources, Disk Quota and data backups
•Monitored network performance including maintenance, upgrades, and back-up/recovery responsibilities including software (operating systems, applications, and data) and hardware (process control domain equipment and network equipment (e.g. switch, router, and firewall)
• Maintained highest standards of security of the system by regularly changing password of users & admin
•Played a key role in identification of recurring problem areas while ensuring strict adherence to set architectural standards within the technology area and minimal impact to the business
Bachelor of Engineering in Computer Science and Engineering Project Management Professional (PMP) Cisco Certified Network Associate (CCNA) Microsoft Certified Professional (MCP) in Designing And Implementing Databases with Microsoft SQL Server 2000 Enterprise Edition.