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Shradha Chohan, E-commerce Executive

Shradha Chohan

E-commerce Executive·Montblanc

United Arab Emirates

Master's degree, Project Management

Work experience

Total years of experience: 11 years, 3 months

E-commerce Executive

May 2024 - Present

Montblanc

Dubai, United Arab Emirates

May 2024 - Present

Drive end-to-end e-commerce performance by aligning trading activities with commercial targets and brand strategy.








Orchestrate product assortment, pricing architecture, and on-site merchandising to maximize conversion and revenue.
Monitor and optimize digital KPIs (traffic, CVR, AOV, ROI) through continuous performance analysis.
Partner with marketing and digital teams to plan and execute high-impact campaigns and product launches.
Lead content localization and homepage strategy, ensuring alignment with global brand guidelines.
Collaborate on demand planning and inventory optimization to maintain optimal stock levels.
Translate data insights into actionable strategies that enhance customer acquisition and retention.
Deliver performance reporting and business insights to support strategic decision-making.

Company industry:
Retail & Wholesale
Job role:
Management

Senior Site Merchandiser (Beauty)

October 2021 - April 2024

Chalhoub Group

Dubai, United Arab Emirates

October 2021 - April 2024

Brands |
Spearheaded category growth strategies by optimizing product mix, visibility, and on-site navigation.








Directed execution of multi-channel campaigns and product launches, ensuring brand consistency.
Leveraged data analytics to refine assortment planning and improve sell-through performance.
Governed inventory health, balancing stock availability with demand trends and turnover targets.
Elevated customer experience through personalized product recommendations and content optimization.
Managed order operations and post-purchase processes, improving fulfillment efficiency.
Produced insight-driven reports and dashboards to guide commercial decisions.
Strengthened CRM effectiveness by maintaining accurate customer data and segmentation strategies.

Company industry:
Retail & Wholesale

Onsite Merchandiser (Fashion)

October 2020 - October 2021

Noon & Sivvi.com

Dubai, United Arab Emirates

October 2020 - October 2021

Executed on-site merchandising and trading strategies to drive engagement and sales performance.






Designed and implemented promotional calendars and campaign activations.
Optimized category structures and navigation flows to enhance product discoverability.
Utilized customer and sales data to refine targeting and improve conversion rates.
Coordinated cross-functionally to ensure seamless campaign rollout and execution.
Enhanced digital storefront experience through visual and content merchandising improvements.

Company industry:
Fashion & Apparel

Online Buyer & Merchandiser (Sports)

September 2019 - October 2020

Apparel Group –

Dubai, United Arab Emirates

September 2019 - October 2020

Managed commercial performance of a high-value category portfolio, driving revenue and margin growth.






Defined buying strategies, assortment plans, and pricing frameworks based on market intelligence.
Implemented cross-sell and upsell strategies to increase basket size and AOV.
Oversaw inventory lifecycle management, ensuring optimal stock flow and availability.
Analyzed competitor trends and customer demand to inform trading decisions.
Built strong vendor relationships to support product availability and assortment expansion.

Company industry:
Retail & Wholesale

Online Merchandiser

January 2018 - August 2019

M.H. Alshaya Group – Bath & Body Works

Dubai, United Arab Emirates

January 2018 - August 2019

Executed daily merchandising operations, ensuring accurate and compelling product presentation.






Improved site usability and navigation, increasing product visibility and engagement.
Managed pricing updates, stock movements, and promotional setups.
Monitored sales trends to adjust merchandising strategies proactively.
Supported cross-functional initiatives for campaign launches and seasonal activations.
Maintained high standards of content accuracy and brand consistency.

Company industry:
Fashion & Apparel
Job role:
Marketing and PR

Content Management Lead

April 2015 - December 2017

Landmark Group

Dubai, United Arab Emirates

April 2015 - December 2017

Directed end-to-end content operations for multiple e-commerce platforms and brands.






Ensured timely and accurate content deployment, maintaining quality and consistency standards.
Led content planning and execution for product launches and campaigns.
Optimized workflows to improve efficiency, accuracy, and turnaround times.
Conducted audits and performance reviews to enhance content effectiveness.
Collaborated with internal stakeholders to align content with business objectives.

Company industry:
Retail & Wholesale
Job role:
Marketing and PR

Education

Dublin Business School

November 2014

November 2014

Master's degree, Project Management

Ireland

GPA (point): 4 out of 5

GPA (point): 4 out of 5

Liverpool John Moore's University, Dublin Business School

January 2014

January 2014

Master's degree, project management

Ireland

Bharathiyar University, GRD College

January 2012

January 2012

Bachelor's degree, Business Administration And Commerce

India

Bharathiyar University, GRD College

January 2012

January 2012

Bachelor's degree, Banking

India

Bayt.com tests

English for Business Skills Test

Humanities and Social Services

Skills

Team Handling
Expert
Team Handling
Expert
Tech Savvy
Expert
Tech Savvy
Expert
Execution Skills
Expert
Execution Skills
Expert
Coordination
Expert
Coordination
Expert
Project Management
Expert
Project Management
Expert
ANALYTICS
Expert
ANALYTICS
Expert
CONTENT MANAGEMENT
Expert
CONTENT MANAGEMENT
Expert
MERCHANDISING
Expert
MERCHANDISING
Expert
LIFECYCLE MANAGEMENT
Expert
LIFECYCLE MANAGEMENT
Expert
PROCESS IMPROVEMENTS
Expert
PROCESS IMPROVEMENTS
Expert
PRODUCT LIFECYCLE
Expert
PRODUCT LIFECYCLE
Expert
VISUAL MERCHANDISING
Expert
VISUAL MERCHANDISING
Expert
SALES
Expert
SALES
Expert
PRODUCT LIFECYCLE MANAGEMENT
Expert
PRODUCT LIFECYCLE MANAGEMENT
Expert
CONTENT MANAGEMENT SYSTEMS
Expert
CONTENT MANAGEMENT SYSTEMS
Expert
ANALYTICAL SKILLS
Intermediate
ANALYTICAL SKILLS
Intermediate
CATEGORY MANAGEMENT
Intermediate
CATEGORY MANAGEMENT
Intermediate
E COMMERCE
Intermediate
E COMMERCE
Intermediate
INVENTORY FORECASTING
Intermediate
INVENTORY FORECASTING
Intermediate
PRICING STRATEGIES
Intermediate
PRICING STRATEGIES
Intermediate
PRODUCT ASSORTMENT
Intermediate
PRODUCT ASSORTMENT
Intermediate
PRODUCT MANAGEMENT
Intermediate
PRODUCT MANAGEMENT
Intermediate
PROMOTIONAL CAMPAIGNS
Intermediate
PROMOTIONAL CAMPAIGNS
Intermediate
REVENUE GROWTH
Intermediate
REVENUE GROWTH
Intermediate
Team Handling
Expert
Team Handling
Expert
Tech Savvy
Expert
Tech Savvy
Expert
Execution Skills
Expert
Execution Skills
Expert
Coordination
Expert
Coordination
Expert
Project Management
Expert
Project Management
Expert

Social profiles

Languages

English

Expert

Malayalam

Expert

Tamil

Expert

Hindi

Expert

Training and Certifications

Certifications
Advance Excel Google Analytics Power BI
Advanced Excel
Apr 2020
Google Analytics
Jan 2018