Shreya S Kotian

• Remediated legal entity data to align attributes with the Legal Entity Master, the
golden source.
• Investigated system-generated merge and deduplication cases, guiding business
teams on required corrections.
• Created Legal Entity IDs and updated industry codes.
• Performed reconciliation between LEM, EM & master files for BCBS-related attributes
• Co-ordinate and follow up with multiple teams to identify problem areas and provide
business Strategic solutions for complex business problems.
• Liaising with IT support and other stakeholders with relevant queries to
understand logic behind the data feeds from upstream to downstream.
• Documenting the end to end analysis/Business cases along with remediation
proposal and approaches followed.
• Data change or remediation proposals are shared with stakeholders and there
signoff are taken along with other strategic / tactical fixes identified.
• Providing status updates on various projects in project calls along with
updated dashboards.
• Managed client communication through daily updates, progress tracking,
and weekly/bi-weekly decks.

Accounts Payable & Channel Data Management
• Managed Accounts Payable and end-to-end order to cash processing.
• Performed post and pre-credit validations and handled payment-related credit checks.
• Processed vendor and partner payments for claims submitted through SPAR.
• Utilized tools such as AWS, Orion, MyPRS, OSS Sandy, GCW, and E2open for daily
operations.
• Delivered AP financial services, including quality checks for high-value postings and
credit/debit reconciliations.
• Ensured accurate payments in Oracle, prevented duplicates through root-cause
analysis, and managed email queries.
• Supported senior team members during high-volume periods and assisted in
onboarding new joiners.
• Managed team activities including planning, coaching, resolving functional issues, and
coordinating cross-team incident handling.
• Handled partner onboarding/offboarding, resolved tool access issues, ensured TAT
compliance, and trained partners on transaction reporting.