Data Analyst
Resilinc Solutions Pvt. Ltd
Total years of experience :9 years, 2 Months
Extensive experience in gathering business and functional requirements, process flow, risk analysis and preparing training manuals using MS-office.
Wide experience with Data Mining, analysis and implementation. Data Transformation and Data Loading of customers using ETL tools like data loader and Pentaho.
Expertise in Data Analysis, validations, reviews and getting back to the client and asking for the missing piece.
Extract the salesforce application data from data through Apex data loader and apply mandatory validation checks and take corrective actions accordingly.
Do analysis on the Salesforce data and find out the errors and gaps in product modules and remove that data discrepancy and highlight it to management team.
Schedule CFT calls with clients and gather the requirement or updates in product.
Create Salesforce reports as per Client’s requirement and share it post management approval.
Insert, modify or update the multiple records in the salesforce application with the help of Apex data loader.
Extract data for all different customers and consolidate it in one report to present it to higher management.
Mine the incomplete data from websites and update it in salesforce application accordingly.
Create customer profiles and provide salesforce product applications access as per standard policy.
Managing reporting, analysis and decision-making for an ongoing reporting.
Participate in process management conference calls and meetings with client, and provide additional support for client issues or questions when needed.
Troubleshoot and resolve processing issues or problems uncovered in data and reports, document root cause, and identify preventative measures to mitigate against a future occurrence of an issue.
Conducting webinar for clients for training purpose
Master of Electronics Science
Bachelor of Electronics Science
Higher Secondary Certificate Course
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