Shruthi Jayappa

Manage the development and cloud implementation process of the Berkshire Hathaway Project involving departmental or cross-functional teams focused on the delivery of new or existing projects. Plan and direct schedules and monitor budget/spending. Monitor the project from initiation through delivery. Organize the interdepartmental activities ensuring completion of the program/project on schedule and within budget constraints. Assign and monitor the work of systems analysis and program staff, providing technical support and direction
Primarily work with the leadership team, program managers, project managers, and SMEs to understand functional requirements and interact with other cross-functional teams to provide support with respect to communications and other scopes as assigned.
Oversee all internal and external communications for the organization, ensuring its message is consistent and engaging
Develop and implement effective communication strategies that build loyalty, awareness, and satisfaction Develop communication plans and training materials for rolling out new processes and process changes Prepare content for training and development both non-technical and technical
Work fully independently, often on exceptionally complex, critical projects, and collaborate when appropriate

ABN-AMRO banking program - Oracle Databases - Migrating from Client location into IBM CLOUD and successfully delivered 306 VM’s without any issues in the span of 7.5 months with zero issues.
•Osram Program, landscape on SAP, Oracle and HANA Systems, where we are migrating from 1.x to 3.x with very minimal downtime and Unicode conversion in parallel
•Serving as internal Technical consultant and subject matter expert to Multiple Internal/External Stakeholders & Delivery Team
•Supporting clients/Stakeholder for their requests/escalations. And ensuring Closure to meet client job requests
•Meeting potential Clients to determine technical and business requirements and ensuring that all necessary information is collated.
•Delivering training on solutions and provide product support to channel partners and internal stakeholders
•Providing expert consulting services and effective security / risk mitigation strategies based upon best practices.
•Minimizing Technical Bottlenecks & maintain proper escalation channel to clear Roadblocks
•Ensuring continuous Improvement and support to Leadership team.

•Responsible for delivering Technical Hyperion Projects for GE-internal client with best practices, SLA's, quality, resolution on time implementation successfully
•Manage the team involving technical resource, third party suppliers, and client stakeholders. Review and implement the corrective actions on timely basis
•Ensuring Continuous Improvement and support to Leadership team
•Building PMO opportunities & Provide strategic and operational leaderships to Business Development (BD) Teams
•Work with clients to establish critical goals, or other key performance indicators and aid the customer in achieving their goals.
IT Consultant Managed cloud: Oracle

 Project co-ordination, execution and handling the team technically, regular workflow and to manage the team, Hands on experience on Operations
 Manage regular basis project communication with stakeholders and in a timely manner at the agreed frequency.
 Manage the team involving technical resource, third party suppliers, and client stakeholders. Review and implement the corrective actions on timely basis
 Project coordination, performing end to end implementation from installing various Business intelligent - Hyperion components and administration support for various flavors on Oracle Hyperion products such as Hyperion Essbase, Planning, HFM and Reports
 Administration tasks - Hyperion Planning installation, Shared Server installation and Configuration, Essbase installation and Configuration, EAS installation and configuration.
 Experience with Hyperion versions pre-system 9, 9.3 & 11.1.X.X, Create Hyperion Essbase application. Migration of planning/ Essbase applications, Loading data, Database patches, Database cluster administration.
 Hands on experience on both platforms of Windows and UNIX.
 Worked with Utilities such as Update Users, Provision Users utility, CSS Import/Export Utilities, Import Security utility, Life Cycle Management with LCM utility

Owning and resolving technical and/or functional issues in accordance with global standards both over the phone and via electronic communication.
•Troubleshooting technical issues related Hyperion Essbase both on Pre-System 9, System 9 versions and version 11.x
•Create, Design Applications and load data. Back up. Migration of Essbase/ planning application from Presystem 9 to system 9
•Build Images in-house via test system to re-produce the issue, Installing and Configuring of Essbase 9.x to 11.1.1.2 presentation of Technical topics on Hyperion Essbase

Microland is a leading player in IT Infrastructure Management outsourcing provider. Providing voice Assistance to US and UK based customers in Remote installation, Maintenance and support
•Maintenance and troubleshooting of Belkin Products like Routers (wired and wireless), Switches, Access points, NIC, PCMCIA cards, and various networking adapters
•On call support and resolve and configure of various products like routers, switches, access point

It is a leading international business process outsourcing provider. I was part of the Workforce
•Management Team, Handling Escalations, preparing daily performance reports for the team, monitoring and mentoring associates, preparing Quality reports and giving feedback to associates.