shruti sharma

• Delivered end-to-end market analysis and competitor landscape research for Organic Agro Care (agri-inputs sector), mapping
market positioning, identifying distribution gaps, and producing a structured report to support go-to-market strategy.
• Designed Power BI dashboards for SME clients in retail and services, enabling structured performance reviews and
leadership-level reporting — replacing manual, ad hoc processes.
• Developed process documentation, SOPs, and business requirement templates for client engagements, improving
operational clarity and delivery consistency.

• Gathered and translated client briefs into wireframes, prototypes, and mockups — bridging communication between business
stakeholders and development teams.
• Conducted user research and usability testing; applied findings to drive iterative product improvements aligned with business
objectives.
• Collaborated cross-functionally across design, development, and product teams to ensure seamless, on-time delivery of
product features.

• Served as primary liaison between business stakeholders and technical teams; gathered, documented, and translated
requirements into functional specifications for Salesforce (SFDC) workflow governance solutions.
• Designed and delivered Power BI dashboards tracking SLA adherence, security flags, and process KPIs — reviewed weekly
by senior leadership, fully eliminating manual reporting.
• Mapped end-to-end operational workflows using Visio and Lucidchart, identifying 10+ compliance risk points and
documenting mitigation strategies to strengthen process governance.
• Conducted process risk assessments across AML/KYC/EDD compliance operations, supporting audit-readiness and
regulatory alignment for a high-volume financial services client.

• Managed requirements gathering and stakeholder documentation for an international client engagement; prepared structured
MOM reports after each client interaction.
• Built Power BI dashboards for real-time client performance tracking; supported financial benchmarking research for
early-stage startup fundraising advisory.
• Participated in Agile ceremonies, maintained sprint trackers, and ensured timely follow-up on action items across the team.