Shrutika Chavan

• Handle insurance claims follow-up and denial management for healthcare providers
• Resolve underpaid and denied claims through payer communication and portal review
• Perform eligibility verification and authorization checks
• Ensure compliance with billing regulations and internal quality standards
• Maintain accurate documentation and claim status updates

Handle customer service and after sales
service.
Maintain good relation with customer.
Floor Management & Maintaining Floor
Discipline.

Solving Customer’s Problems Over Call or By Visit of Technician.
Allocate Technicians To Customer’s Place. Rescheduling Appointment.
Closing Complaints After Resolving issues.
Filling Google Forms for feedback.