Shujath Ali Mir

• Manage complex, high-value project and portfolio initiatives across 14 countries, ensuring alignment with global strategic
priorities and consistently delivering measurable business value.
• Led end-to-end ERP transformation from AX2012 to Cloud-based Microsoft Dynamics 365 (Finance, SCM, Commerce) for 1150+
users, managing a cross-functional team to ensure seamless implementation.
• Successfully administered a 47 million projects budget resulting in a 20% cost reduction.
• Fostered excellence culture for innovation and continuous improvement by latest technology enablement like RPA, Gen AI
Copilot, Cockpit, Voice Sense, Microsoft Fabric, Fireflink, MuleSoft, Omnichannel etc.
• Planned, executed, and delivered IT projects on time, within scope, and within budget.
• Collaborated with stakeholders to gather and analyze business requirements as user stories in Jira and ADO, translating them into
practical, scalable, and cost-effective solutions.
• Ensured alignment of IT projects with business objectives and strategic goals.
• Provided leadership and guidance to project teams, ensuring effective collaboration and performance.
• Communicated weekly, monthly Ad-hoc project status, issues, and risks to stakeholders, senior management and Steerco.
• Managed business demand for IT services, aligning with strategic objectives and optimizing resource allocation.
• Identified and implemented process improvements to enhance the efficiency of IT planning and demand management.
• Collaborated with senior leadership to define project priorities and allocate resources effectively.
• Managed vendor relationships and negotiated contracts to ensure optimal service delivery.
• Implemented best practices for project management, including Agile and waterfall methodologies.
• Organized and facilitated Program Steerco meetings, bi-weekly program updates, and prioritized platform activities.

• Led and managed cross-functional project teams to define project scope, objectives, and deliverables throughout the project
lifecycle, ensuring successful initiation, execution, closure, and maintenance.
• Design, Develop, Plan, and implement the new Enterprise Resource Planning (ERP) system from Dynamics AX 4.0 to Microsoft
Dynamics 365 cloud-based solution in line with all department HODs, Senior Management and the ERP Project Steering Board.
• Manage the whole project for all applicable modules (sales & marketing, Project Operations, Supply chain management
Procurement & Logistics, Finance & operations, Project Accounting, Human resource, ESS, MSS, Localize payroll, Field Service
automation) from RFP, Vendor assessment and selection, Implementation, closure, handover, maintenance, and support.
• Oversaw relationships with vendors, ensuring compliance with contracts and service level agreements.
• Developed and maintained comprehensive project plans, effectively tracking tasks and milestones to meet project objectives.
• Facilitated effective communication among project stakeholders, including the project team, customers, and vendors.
• Proactively managed project risks and issues, developing mitigation strategies and ensuring project success.
• Aligned project deliverables with customer requirements and expectations, ensuring high levels of satisfaction.
• Managed project budgets CAPEX, OPEX and closely monitored costs to prevent overruns.
• Approve and implemented project changes, maintaining project scope and timeline integrity.
• Conducted regular project status meetings, providing updates to stakeholders, and ensuring alignment.
• Documented all project activities and deliverables to create a comprehensive project record.
• Successfully closed out projects, capturing valuable lessons learned for continuous improvement.

• Worked in the capacity of IT Projects Manager managing the Department of Education & Knowledges (Previously known as Abu
Dhabi Education Council with 40, 001+ employees) various ICT strategic programs and other assigned Projects.
• Led end-to-end implementation of ERP e-Business Suite for a 40, 001+ employees organization, overseeing a team of various
cross-functional members.
• Defined project scope, objectives, and deliverables in collaboration with stakeholders, ensuring alignment with business
objectives.
• Test Manager with a focus on qualifying the value of the ERP implementation solution from initiation to final implementation.
Facilitate close collaboration with business and IT stakeholders, fostering a culture of collaboration, transparency, and trust.
• Managed project budget of 13 million and monitored financial aspects throughout the project lifecycle, achieving a 20% cost
savings.
• Developed and maintained detailed project plans, timelines, and resource allocation, ensuring adherence to project milestones
and deadlines.
• Coordinated with internal teams, including IT, finance, HR, and operations, to ensure seamless integration of ERP system into
existing processes.
• Conducted regular status meetings, provided progress updates, and identified potential risks and mitigation strategies to
stakeholders and senior management.
• Oversaw testing and quality assurance processes, resulting in a 25% reduction in post-implementation defects.
• Facilitated end-user training sessions and developed user documentation, leading to a 30% increase in user adoption and system
utilization.
• Fostered strong relationships with third-party vendors, negotiating contracts and ensuring compliance with service level
agreements.