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شجون المحمد, ممثل خدمة عملاء

شجون المحمد

ممثل خدمة عملاء·مكتب اقساط

Saudi Arabia

Bachelor's degree, General Biology

Work experience

Total years of experience: 2 years, 2 months

ممثل خدمة عملاء

April 2022 - February 2024

مكتب اقساط

Riyadh, Saudi Arabia Remote

April 2022 - February 2024

استقبال العملاء ومساعدتهم في اختيار حلول التقسيط المناسبة لهم

شرح إجراءات التقسيط والإجابة عن جميع استفسارات العملاء

متابعة الطلبات حتى اكتمالها وتقديم خدمة سريعة واحترافية

بناء علاقة جيدة مع العملاء مما ساهم في زيادة رضاهم وثقتهم بالخدمة

حققت عددًا جيدًا من العمولات من خلال إنجاز معاملات العملاء بكفاءة وكان معظم العملاء راضين وسعداء بالخدمة التي قدمتها

حصلت على إشادة من إدارة المكتب بسبب التزامي وحسن تعاملي مع العملاء وجودة أدائي

أنهيت عملي لاحقًا للتفرغ للدراسة

Company industry:
Merchandising

Customer Service & Sales Coordinator

January 2022 - January 2024

Real Estate and Installment Services Office

Riyadh, Saudi Arabia Remote

January 2022 - January 2024

Served as the primary point of contact between clients and the office, ensuring clear and
professional communication.
Assisted customers with inquiries related to real estate and installment services while
providing accurate information and guidance.
Built and maintained strong customer relationships, contributing to client acquisition and
customer satisfaction.
Coordinated customer requests, followed up on transactions, and supported daily office
operations with efficiency and professionalism.

Company industry:
Merchandising

Education

University of Taif

August 2023

August 2023

Bachelor's degree, General Biology

Saudi Arabia

Skills

COMMUNICATIONS

Intermediate

BIOLOGY

Intermediate

COMPLEX PROBLEM SOLVING

Intermediate

CUSTOMER RELATIONSHIP MANAGEMENT

Intermediate

CUSTOMER SERVICE

Intermediate

LIFELONG LEARNING

Intermediate

OPERATIONS

Intermediate

PROFESSIONAL COMMUNICATION

Intermediate

REAL ESTATE

Intermediate

SALES

Intermediate