Shukri Ibrahim

 Provides support to company’s employees, supervises the staff,
 Coordinate and acts as a link connecting departments, vendors, and staff members.
 Help to organise, supervise, and facilitate the work among employees, as well as provide specialised support to the workers.
 Hiring new employees, evaluating current employees, and setting work assignments.
 Performing clerical duties, maintaining databases, creating reports, writing letters, facilitate management, maintaining the office, securing maintenance,
 Process the leave encashment for the staff as per the internal policy.
 Carry out all follow-up procedures pertaining to Employees travel, i.e. reconfirmation of airline tickets, booking/reservation etc. in a timely manner to avail the cost benefit of early booking.
 Comparative analysis of the fares for air tickets for the most feasible booking.
 Keep a check on the offers and cost saving options available thus benefiting the company
 Awareness and checking with the PRO on the Visa requirements for travel and complete the booking accordingly.
 Hotel booking for business travellers and expat employees.
 Closely liaison with the Payroll, Accounts and the HR team to provide timely support to the employees.
 Cross training and acting as backup for other team members as required.
 Take lead in suggesting ways to streamline/managing the ticket booking within budgeted amount.
 Managing and Supervising the Office Stationary.
 Handle the travel insurance processing.
 Handle the budget and processing of donations for Charity.

KEY DUTIES AND RESPONSIBILITIES:

Providing fully comprehensive administrative and Secretarial support to the company's GGM. The GGM works at the Group head office and Factory and so this position will involve providing remote support.

 Manage Executive Calendar. Need to be very meticulous!
 Coordinate company communications and special projects.
 Booking travel, coordinating all shipped product, printing orders forms in quantity, packing supplies, managing online promotions and promotional agreements, and more.
 Fill out the necessary paperwork for events and send bio, help to get photos and video testimonials from clients at events.
 Manage paper and electronic filing systems. Plan travel and VIP client meetings. Proofreading general correspondence.
 Office duties: Helps answer email, returns phone calls, organizes mail/ files, organizes bills, manage receipts and prepare the monthly report for accounting, Organize cards and contacts into Outlook.
 Helps with FB responses when necessary.
 Prepares Blog and Newsletter: get photos and recipes ready for social media team
Helps keep website updated.

 Preparing and coordinating QP, RASGAS, QATAR GAS etc. Gate Pass process for inspectors, Engineers who are assigned for particular project.
 Monitor inventory of office supplies and the purchasing of new equipment’s with attention to budgetary constraints
 Conserves executive's time by reading, researching, and routing correspondence; drafting letters and documents;( LPO etc.) Collecting and analysing information; initiating telecommunications, and coordinates office workflow in an efficient manner.
 Updates and chases delegated tasks to ensure progress in deadlines and projects are on schedule.
 Arrange travel through outside agents; prepare itinerary, trip file and supplies; prepare expense reports tools; and completes expense reports post travel
 Maintains customer confidence and protects operations by keeping information confidential
 Prepares reports by collecting and analysing information,
 Organizing and supplying of Personal Protected Equipment (PPE) for all the assigned inspector, Engineers.
 Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques
 Performs other duties as assigned.

 Receives and inspects all incoming materials and reconciles with purchase orders; processes
 Distributes documentation with purchase orders; reports, documents and tracks damages and discrepancies on orders received.
 Fills supply requisitions assists buyer to order adequate merchandise and supplies; delivers orders to faculty and staff.
 Receives, stores, tags and tracks surplus property; prepares property lists for items to be sold at auction.
 Receives and stores documents and confidential files; maintains record of approved document and confidential file destruction.
 Ships canceled and damaged items back to vendors as appropriate.
 Delivers and sets up furniture for various campus events as requested.
 Handles and documents storage and transportation of hazardous materials.
 Maintains the warehouse, records area and stores area in a neat and orderly manner.
 Answers questions regarding procedures and resolves discrepancies regarding receipts, deliveries, warranties, repairs and surplus property.

Providing administration and secretarial support to the company GM.

 Provide administrative support to ensure that office operations are maintained in an effective, up to date and accurate manner.
 Type correspondence reports and other documents, Maintain office file Open and distribute the mail take minutes at meetings Distribute minutes Coordinate repairs to office equipment
 Performing a wide range of secretarial and office duties in a fast-paced environment, dealing with sensitive and confidential information with limited supervision.
 Interacting with internal personnel and external business contacts.
 Scheduling meetings as well as catering arrangements as needed.
 Managing office supply inventory and answering incoming phone calls; taking meeting minutes as required.
 Making corporate travel arrangements and use online personal logistics system to make reservations as needed.
 Ordering supplies and tracking inventory.

 Manages, instructs, guides and counsels employees in meeting the Unit's mission and objectives of the Customer Relations Group.
 Reviews work achievements of staff and formulates strategies for improvement
Analyses and evaluates procedures, methods and guidelines for the Unit
Modifies and redistributes assignments and personnel, as needed, for improving customer handling and dispatching.
 Devises schedules of staff to meet hourly demands from customers.
 Projects Monthly Service Level as a unit objective and implements incentives.
 Forecasts data on quantity and quality for the unit, making recommendations when necessary.
 Handles supervisory calls referred by the Customer Care Agent Supervisor
 Resolves customer inquiries referred by the offices of the Commissioners and General Manager and performs other duties as required.