Hr Ops Admin
Amazon - India
Total years of experience :8 years, 9 Months
Produce and analyze report to assist with manpower planning and management. Utilizing
HRIS systems for data entry, modification and reporting.
Coordinate with multiple site managers to ensure payroll accuracy through audits,
reporting and proactive measures.
Partner with site teams to ensure roster accuracy through audits, reporting and
modifications
Coordinating with site teams to ensure employee are on correct schedule and shift
patterns. Compile reports to support sites in identifying time and attendance irregularities,
and point out when something doesn’t look right- ensuring the associates are paid
correctly and on time.
Work with associates to answer HR Questions and provide guidance where required.
Partner with sites to drive and report on associate retention activities.
Coordination with agencies for adequate manpower supply and enforcement of
contractual terms under the agreement.
Absenteeism / Attrition Control measures. Leave Management, Daily attendance tracking,
Time to time contract closures / renewals of associates
Salary input processing and maintenance of data in HRIS.
Just in time associate conflict resolution and support in handling external site issues.
Ensure adequate basic stationery supplies and proper accounting of pantry, lockers etc,
Engagement activities Birthday Celebration, Monthly CSR activity, Reward and Recognition
or any other events to be organized for associate experience.
Support in managing associate feedback and monitor the closures VOA, FGD’s, Agency
Connect
Enabler role for internal stakeholder and ensuring HR governance on the policies and
procedures.
Being CSR POC for my site leading and partnering on monthly initiatives.
Connect, coach and engage with ops and support employees in FC.
Maintain 100% labor compliance at FC
Being part of Site PXT we work day in and day out to ensure our customers are served with
speed and quality. Empowering, engaging our associates and employees to deliver the best
every day.
Screening, appointing and driving campus ambassadors and faculty coordinators to conduct
outreach programs in schools and colleges.
Calling/emailing applicants (students and educators) for upselling our academic programs,
workshops and conferences.
Rapport building with the coordinators and lead generation through them.
Achieve effective communication and coordination with all stakeholders
Daily inbox management and outbound calls to applicants (no cold calling
involved)
Maintaining project databases, trackers, generating reports using advanced MS
excel formula like v-lookup
Daily updating the registration dashboard as per the enrolment for ICUN and Space Science
Courses
Coordinating with the faculty coordinators and campus ambassadors on a regular basis to
generate registrations.
Maintaining Coordinators, Participants databases for all the ICUN and Space Courses
Evaluation of assessments submitted by the students and issuing certificates accordingly
Screening and appointing project interns from portals like Internshala.com
Managing and Allocating task to the interns as per the respective team requirement
Handling the monetary criteria as well such as rebate issuance to the coordinators, stipend
to interns, miscellaneous expenses such as certificate printing etc.
Coordinating for projects such as conferences, webinars, live lectures for courses on a
regular basis
Handling students queries with regards to admin activities such as pending certificates, elearning
platform access creation, technical support for the e-classroom etc
Job posting for interns on Intern Shala or LinkedIn platform, conducting preliminary
interview, shortlisting candidates, conduct preliminary assessment to the shortlisted
candidates, submitting the responses to senior management. Scheduling interview with
senior team members
Onboarding of new interns, sharing offer letter, creating their email inbox, conducting
orientation program if required, attendance management of the interns
Assigning day to day task to interns and taking an update at the end of the day with
respect to it.
Accountability of task completed by interns, quality check of the same.
Issuing completion certificates to the interns post their tenure is over, Issuing letter of
recommendation as per the caliber and feedback from the concerned team.
Managing and issuing stipend of the interns as per their tenure and attendance data.
Review the HR Policy Manual with the management and update it as per requirement
Advice Staff with regard to policies in order to establish equitable treatment across the
organization
Maintain record of all employees (Existing, New Joining & Exited)
Conduct Reference Checks for new joining employees and provide reference check
information for exited employees
Onboarding of new joiners, introduction to the team members, orientation program,
explaining the workflow if required
Collect the required joining documents from the new hires.
Issue Offer Letters, Appointment Letters, Exit Letters.
Maintain and timely update all the details of employees into the HRIS/HRMS
Open Salary accounts for the new hire
Preparing monthly attendance record for evaluating salary of each employee
Extracting the Raw Swipe Report from “M -Swipe” Software and calculating the
attendance accordingly.
Procure and Provide stationery and printing material to employees as and when required.
Ensure Proper work station and supply of necessary computer peripherals to all the
employees as and when required.
Manage and Monitor the daily activities of Office Assistants.
Provide reports and data to management as and when required.
Coordinate with System administrator to create new email id and delete the email id of
exited employees.
Preparing Circulars and Memos as and when required for intimation or disciplinary
purpose.
Making Payments of Bills such as Electricity, Gas, Credit cards as per their billing cycle.
Attendance management and preparing salary statements of office staff, housekeeping
staff at pan india level and assisting in salary processing.
HR- Operations
• Exposed to the field of maintaining healthy relationship with quality managers
• In depth Checking Of HRIC/Appointment requests received on Zing HR Portal), Raising Discrepancies, Inputting Details of all Candidates Into HRIC.
• Tracking Product-wise Approved manpower budget.
• Doing Fitment and Issuing Appointment Letters as per Grade and salary structure mapped for respective states.
• Conducting telephonic interviews for non-RHR locations and walk in Interviews.
• Issuing Appointment letter to candidate once all the criteria are cleared.
• Issuing Exit letters to candidate.
• Follow-up with Sales Managers through Mail regarding their Candidate & interacting With Managers in order to clear doubts if any.
• MIS updating on daily basis regarding appointment letters issued.
• Co-ordinating with SM's regarding discrepant & deviation cases.
• Extracting & Checking the CIBIL SAS Report for the requested cases. Rejection of HRIC due to CIBIL SAS Bad Match.
• Onboarding process of new joinees, sending offer letter, office visit introducing to team, departments etc, orientation program, sharing role relevant information and documentation, training materials and itineraries.
Provide administrative support to accountants, undertaking clerical tasks such as typing, filing,
making phone calls, handling mail and basic bookkeeping.
Handling petty cash expenses
Working with spreadsheets, sales and purchase ledgers and journals.
Calculating and checking to make sure payments, amounts and records are correct.