Sweta Pote

Assistant Vice President at Deutsche Bank

• India - Mumbai
• My current job since December 2021

AML-KYC / Client On Boarding and Review at Investec Capital services India Pvt Ltd

• India - Mumbai
• My current job since November 2018

 The primary responsibility is to perform core AML/KYC due diligence, PEP, Sanction & Negative Media screening, financial crime risk assessment and compliance categorization (for internal and external reporting) of new and existing clients. The clients are primarily corporate/institutional entities, although will occasionally contain some individuals.
 Timely, efficient and accurate onboarding of new clients and review of existing clients, ensuring client records are accurate in all systems and that supporting documentation is scanned and filed correctly within agreed time lines.
 Communicating professionally and confidently with stakeholders including colleagues and front office relationship managers as part of the onboarding and client review process.
 Communicating professionally and confidently with clients where need be to clarify requirements and/or regulations.
 Interpreting and analyzing KYC data to accurately risk assess new and existing clients, making sound judgment calls in terms of escalation and risk mitigation.
 Performing PEP, Sanction and Negative Media screening and analyzing the results to eliminate or confirm matches.
 Perform necessary periodic reviews and risk assessments, as and when due.
 Prepare management reporting on various expects of client onboarding workload and work in progress; on a timely basis.
 To own and maintain the business rules and policies defined in the Client Onboarding system for Investec India and ensure compliance at all times.
 To face the internal, statutory and regulatory auditors on all requirements and queries around Client KYC/Due Diligence and AML.

KYC Specialist at J.P Morgan Chase & Co.

• India - Mumbai
• March 2018 to August 2018

KYC Specialist - Relationship Partner
 Manage new business requests received for Client-On boarding from the Front Office and oversee end to end KYC process.
 Work closely with the Bankers/KYCO and directly with Clients, to obtain all necessary supporting documents and evidence to complete KYC due diligence.
 Liaise with all stake holders to provide the WCOB (Wholesale Client On boarding) / Case Lead team with all the information / documentation they need to complete CDD / KYC profile of the client within the due date.
 Main stakeholders are Clients, Relationship Managers (Regional / Global), WCOB / Case Leads, Credit & Operations Managers and Compliance Managers to develop strong partnerships and ensure proper information.
 Review the information / documentation requests received from the WCOB team to ensure that they are warranted.
 Ensure that they are not already available within the bank by reviewing all internal systems.
 Liaise with all stake holders to collate the information / documentation sought by the WCOB team and submit to them within agreed timelines.
 Orchestrate the completion of the KYC profile by removing various hurdles by engaging with multiple stake holders and by finding alternative solutions.
 Prepare escalations and highlight the cases that are not resolved within agreed time lines for decision making by Senior Management forums.
 Support any process that triggers an event, which will require the client's KYC to be renewed.
 Act as an SME and Due Diligence expert to guide clients through the KYC requirements and variation of documents which may complete due diligence requirements.
 Keep informed of any changes to processes and procedures, regulatory change and ensure open verbal dialogue with colleagues across the region.
 Identify and execute process improvements, provide guidance and support on key process and technology initiatives to the business.

Assistant Manager in Anti Money Laundering & KYC-Risk Analyst at CITI Corp Services India Limited

• India - Mumbai
• May 2011 to March 2018

KYC Utility - Operations; Assistant Manager
 Worked as a Lead for ASPAC on High Impact Project to expedite parent KYC record uplifts in CitiKYC that are currently delaying approval of subsidiary KYC records.
 Worked as a Checker i.e. into Quality Assurance for almost 2 years. This included verifying and approving/rejecting the KYC records basis the updations done my Making team.
 Global Co-coordinator for multiple KYC Remediation projects to expedite the completion of KYC records.
 Liaising various teams across APAC KYC regions: India, Bangladesh, Sri Lanka, Philippines, Singapore, Malaysia, Australia & New Zealand along with other counterparts in EMEA and LATAM region.
 Determine/confirm KYC requirements and collect relevant information in line with the Customer Identification Policy (CIP).
 Successfully lead and completed 2 out of 3 Global and APAC Projects: High Risk Remediation; War Room Parent Uplift.
 Liaising with various stakeholders like KYC Execution Team; Coverage Team; Compliance Team; Country Heads (CCO); Technology Team and Senior Management to expedite the completion of KYC records; - Taking team meetings/huddles; - Setting up APAC and Global calls to involve above team members for multiple projects; - Resolving team queries/issues/concerns; - Sending Daily, Weekly and monthly progress metrics to relevant stakeholders and senior management.
 Correctly perform background checks and negative news searches, identify red flag situations and escalate in line with policy and procedures.
 Providing on-the-job training regarding all aspects of the job to the new joiners.
 Client's drilled due diligence for various crucial details such as ultimate ownership, directors, senior management, etc.
 Name screening of all the related parties (Owners, directors, sr management, etc) of the client against internal tools & regulator's screening databases (which we need to update on frequent updates from regulators.) for identification of any politically exposed person or any AML related concerns., its review & disambiguation on initial level & if required escalation to the Compliance Head.
 Fraud Investigations. Conduct AML investigations according to the regional procedures to determine the existence of risk that should be reported to the authority based on local regulations and corporate policies.
 Produced ad hoc reports and documents for senior team members.

ENO i.e. Exempt Non Officer, Sr. Analyst in CRES AP at Credit Suisse AG

• India
• October 2010 to April 2011

Exempt Non Officer, Sr. Analyst
 Successfully MIGRATED the CRES AP Process from SINGAPORE to INDIA.
 Handled the AP Process for New York, Brazil and Canada locations.
 Processing and payment of all invoices and expense reimbursements.
 External and internal client relationship management for payment of invoices and expense reimbursements.
 Maintenance of all external banking relationships (for AP payments).
 Reporting and analysis connected to vendor and employee payments.
 Enter, verify and audit invoices using the PeopleSoft Accounts Payable system.
 Process, verify and audit expense reimbursements using the Concur system.
 Enforce the Global Travel and Entertainment Expense Policy in the performance of audits of employee expense reimbursements.
 Record the results of these audits in the Concur Audit Tool.
 Assist in creating daily and monthly financial and audit reports.
 Run the pay cycle operation daily to generate and reconcile all vendor and employee payments.
 Preparation of daily/monthly reconciliations of balance sheet accounts owned by AP.
 Serve as administrator for the Corporate American Express program.
 Assist in the performance of month end and year end close.
 Responsible for working on the Additional audits: Non Amex Airfare and Hotel Pay the difference report Airfare and Hotel OOP Approval report Exchange Rate report Duplicate reports Deductions Worked as a Security Manager for Citidirect Process.
 Enhancing the payment limits i.e. increase or decrease the limits.
 Providing the employees with the access to Citidirect application.
 Restructuring the payment limits for various accounts for payment process.
 Responded to customer requests via telephone and email.
 Produced ad hoc reports and documents for senior team members.

Sr. Finance Ops Specialist at J.P. Morgan Chase Securities Pvt. Ltd

• India - Mumbai
• February 2007 to September 2010

Sr. Finance Ops Specialist
Reference Data Team:
 Supplier Set ups
 Identification of duplicate payments
 Vendor verification
 Employee set ups, etc.
Compliance Team in Corporate Accounts Payable. Financial Processes of UK (Oracle System)
 Compliance checking (auditing and processing) of Invoices and Expense Reports.
 Doing the Daily reporting of the Holds.
Also been Cross trained on US location Audits.
Worked for Fixed Assets team.
Projects-
Worked on a project for EMEA Phase-2.Which included UAT (User Accessibility Testing) testing of the Invoices and the Expense Reports of EMEA locations? (ITALY and GERMANY)
Worked on project of House Keeping
 Trained New Joiners in the process. (Bangalore Bipolarity Project)
 Produced ad hoc reports and documents for senior team members.
 Researched and updated all required materials needed for firm and partners.
 Entered details such as payments, account information and call logs into the computer system.
 Responded to customer requests via telephone and email.

Customer Care Executive at India Info line Securities Pvt. Ltd

• India - Mumbai
• July 2006 to February 2007

Customer care Executive
 Provided customers information about products and services.
 Professionally answered calls daily.
 Kept accurate records of all customer interactions and transactions.
 Determined customer needs by asking relevant questions and listening actively to the responses.
 Developed reputation as an efficient service provider with high levels of accuracy.
 Documented all customer inquiries and comments thoroughly and quickly.
 Received multiple positive reviews which acknowledged dedication to excellent customer service.
 Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
 Answered customer telephone calls promptly and in an appropriate manner.
 Preserved a perfect attendance record.
 Rated as the best CCE.