Operations Associate Manager
Standard Chartered
Total years of experience :5 years, 9 Months
Global Trade Services
Role:
• Monitoring and leading a team of 10 Trade Finance Officers; scrutinizing import, non-import and export transaction
• Allotting daily jobs and workload; tracking daily transactions as well as BOD and EOD pending items
• Ensuring zero miss outs on processing and reconciliation of unprocessed transactions
• Updation and part of incoming requests of transactions, mails, SWIFTs as and when required by bringing to notice of higher
management
• Addressing & resolving customers or RM complaints, or any escalations of serious nature; adhering to timely communication with
all stakeholders
• Assessing process and identifying the gaps
• Tracking various inward / outward remittances including letter of credit, import bills, export bills, remittances, SWIFT operations,
monthly ECGC premium & r-returns
• Undertaking extensive scrutiny of retail Forex documents such as TTs, DDs, FX documents, outward remittances & FX cash
transactions; communicating discrepancies under L/C documents as per UCP guidelines
• Recognising / sorting all International trade finance documents like letters of credit, bills of exchange, collection of invoices and re-
imbursement of instructions; submitting export / import statement and export credit outstanding statement
• Performing scrutiny of documents and authorisation & liquidation of Clean Bills Discounting, Inland LCs, Import LCs, Booking Bills
under LCs, LC Advising & Discounting, Booking Bills and Inland & Foreign BGs
• Evaluating cash flows, ensuring that funds are arranged in the most cost-effective manner and that there is no shortage of cash in
hand; monitoring accounts, payables, overheads and achieving maximum cost effectiveness
• Preparing MIS reports and other statements to provide feedback to top management on financial performance entailing fund
management, credit control and profitability
• Implementing competent strategies with a view to penetrate new accounts and expand existing ones for a wide range of Banking
/ Trade Finance products; coordinating between customers & relationship managers for resolving transactional issues
• Leading & monitoring the performance of team members to ensure efficiency in operations and meeting of individual and group
targets; imparting on-the-job trainings to the staff on operations of Trade products for enhancing their productivity & skills
• Managing trade transactions pertaining to key clients of the bank and foreign inward guarantees of banks; ensuring delivery of the
product within the scheduled time
• Imparting trainings & coaching to the staff and identified potential staff for succession and key operational functions
Highlights:
• Acquired in-depth knowledge about the pricing of credit FOREX proposals, different intricacies of foreign exchange transactions,
their implications and various aspects of foreign exchange management act
• Gained expertise in how to construct a product, customize it and convince the customer which helped in retaining existing
customers as well as acquiring new clients
Trade Operations
Role:
• Worked as an Authorizer for wholesale banking products
• Led day-to-day processing of wholesale banking products and managed customer service desk
• scrutiny all export and import transaction and forward to AD1 bank for processing
• we have closed pending EDPMS and IDPMS pending from more than 3 years, regular follow-up with client for bill of entry and
shipping bill
Trade Operations
Role:
• Part of trade finance operation team; Performing scrutiny of documents and authorisation & liquidation of Clean Bills Discounting,
Inland LCs, Import LCs, Export LCs Booking Bills under LCs, LC Advising & Discounting, Booking Bills and Inland & Foreign BGs
Trade Desk Operations
courses: Certificate Course in Foreign Exchange - Foreign Exchange Operation
courses: Certified Documentary Credit Specialist- CDCS