TECHNICAL MANAGER
Alghanim Sons Group
Total years of experience :21 years, 4 Months
1. Conducting product training for technical staff for new launch products.
2. Repair software training for technicians.
3. R&D repair solutions for new products lauched.
4. Stock maintainance of the spare parts for service.
5. Order of spare parts and equipments of service.
6. Service Login software maintainence.
7. Appointment and training of technicians as per the company demand.
8. Testing and quality control of newly samples received from various suppliers.
9. Solving customer escalations for phone repairs
Product Training to the service centre engineers, Day to day maintainences of service centres.
Handled 26 service centres across India providing technical training and ensuring cutomer service and Technical support at highest level.
COMPLETE BACHELOR OF ENGINEERING IN ELECTRONICS TRADE WITH DISTINCTION MARKS