IT Network Support
ADabisc
Total years of experience :17 years, 10 Months
Handling File server
Installing and configuring computer hardware operating systems and applications
Monitoring and maintaining computer systems and networks
Talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues
Troubleshooting system and network problems and diagnosing and solving hardware or software fault
Setting up new users' accounts and profiles and dealing with password issues
Replacing parts as required
Managed installation, configuration and administration of network equipment in IT architecture of an organization.
VPN Connectivity (site to site and remote access), FORTINET configuration and support.
Manage Active Directory, VMware, Mail Server, Firewall and Antivirus.
Responsible for remote support at all our sites
Created and configured POP3 mail accounts.
IP Phone equipment installation and operation (AVAYA).
Data entry operations and monitoring of ERP applications.
Network connectivity troubleshooting, ping, tracert, telnet.
Communicating and negotiating with users, specialists, other staff and suppliers.
Maintaining inventory and procuring hardware and software
Creation and updating of department website.
Responsible for day to day administration, availability and security of the network consisting of Windows 2000 servers, desktops and networking equipments
Completed Graduation at 2008
3 Year Diploma in Computer Engineering