shyma mohammed rafi, Senior Internal Sales Representative

shyma mohammed rafi

Senior Internal Sales Representative

Fendercare ME

Location
United Arab Emirates - Sharjah
Education
Master's degree, Business Administration
Experience
18 years, 0 Months

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Work Experience

Total years of experience :18 years, 0 Months

Senior Internal Sales Representative at Fendercare ME
  • United Arab Emirates - Sharjah
  • October 2018 to January 2022

Senior Internal Sales Representative:
Work Includes -
• Responsible in handling new sales leads and opportunities in addition to maintaining and strengthening present relationship with existing clients.
• Develop new sources of suppliers, securing favourable terms
• Distribute work load within the team depending on skill, interest and knowledge for optimum end results. etc

Project Coordinating Supervisor at TUV RHEINLAND
  • United Arab Emirates - Sharjah
  • March 2017 to October 2018

Project Coordinating Supervisor-Third Party Inspection - Lifting Equipments

Work Includes :
• Managing and Directing Annual Maintenance Contracts
• Ensuring all administrative records are completed accurately
• Ensure professionalism & high quality is continually maintained.
• Identifying areas of the business where improvements can be made.
• Developing policies to create and maximize performance.
• Monitoring staff attendance and performance levels.
• Recognized for ability to incorporate innovative management techniques, systems, processes and procedures to enhance business practices, increase productivity and boost revenues.
• Talent for forging strong relationships with key decision -makers, other managers and channel partners
• Sourcing & purchasing the material, equipment and supplies & services in accordance with prescribed procurement regulations & procedures.

Incharge at Oil & Gas International company
  • United Arab Emirates - Sharjah
  • November 2015 to January 2017

Business and Operations Incharge :
Work Includes -

Responsible in handling new sales leads and opportunities in addition to maintaining and strengthening present relationship with existing clients.
• Develop new sources of suppliers, securing favourable terms
• Ensure smooth workflow from quote to certification by coordinating Testing Engineers, Technicians, yard personnel and client contact.
• Managing and Directing Annual Maintenance Contracts
• Ensuring all administrative records are completed accurately
• Ensure professionalism & high quality is continually maintained.
• Identifying areas of the business where improvements can be made.
• Developing policies to create and maximize performance.
• Monitoring staff attendance and performance levels.
• Recognized for ability to incorporate innovative management techniques, systems, processes and procedures to enhance business practices, increase productivity and boost revenues.
• Talent for forging strong relationships with key decision -makers, other managers and channel partners
• Sourcing & purchasing the material, equipment and supplies & services in accordance with prescribed procurement regulations & procedures.

Sr. Sales Executive/ Business Development at Liftek Technical Safety & Security Consultancies
  • United Arab Emirates - Sharjah
  • December 2013 to October 2015

• Responsible in handling new sales leads and opportunities in addition to maintaining and strengthening present relationship with existing clients.
• Develop new sources of suppliers, securing favourable terms
• Knowledge of the current CRM, ERP system / Tools ( e.g . Pact, Focus etc ) and periodically analyzing the data from ERP, evaluating suppliers based on the quality standards, delivery time and best prices and ensuring that it matches company requirements & ISO standards.

Marketing and sales executive at Safety Marine Services
  • United Arab Emirates - Sharjah
  • January 2004 to November 2013

• Responsible in handling new sales leads and opportunities in addition to maintaining and strengthening present relationship with existing clients.
• Develop new sources of suppliers, securing favourable terms
• Knowledge of the current CRM, ERP system / Tools ( e.g . Pact, Focus etc ) and periodically analyzing the data from ERP, evaluating suppliers based on the quality standards, delivery time and best prices and ensuring that it matches company requirements & ISO standards.
• Distribute work load within the team depending on skill, interest and knowledge for optimum end results.
• Ensure smooth workflow from quote to certification by coordinating Testing Engineers, Technicians, yard personnel and client contact.
• Managing and Directing Annual Maintenance Contracts
• Ensuring all administrative records are completed accurately
• Ensure professionalism & high quality is continually maintained.

Education

Master's degree, Business Administration
  • January 2020

QUALIFICATION

Master's degree, MBA
  • at University of Kerala
  • August 2009
Bachelor's degree, English
  • at Kerala University
  • May 2000

Specialties & Skills

Customer Service
Management
Business Ideas
Marketing
purchasing
operation
problem solving
procurement
NETSCAPE NAVIGATOR
CONTRACT MANAGEMENT
CUSTOMER RELATIONS
DECISION MAKING
ADMINISTRATION
BUSINESS DEVELOPMENT
CUSTOMER SERVICE TRAINING
office management
materials
negotiation
logistics
marketing
planning

Languages

Arabic
Intermediate
English
Expert
Hindi
Expert
Tamil
Intermediate

Training and Certifications

Customer Service Training (Training)
Training Institute:
Litmo Heroes
Date Attended:
December 2018

Hobbies

  • Antique collection
  • Travelling
  • Reading