senior sales cum customer service executive
Du. telecom
Total years of experience :14 years, 7 Months
Providing Customer service to Du telecom Consumer and Enterprise customers. Generating sales. Carrying out day end procedure Training newly appointed staff Working on different computer software related to telecommunication Handling customer complaints Performing inventory check Communicating with Different departments through emails Achieving sales targets Updating sales staff regarding newly launched products and if there is any change in business rules.
with Lg Electronics Pakistan for more than Two years. KEY RESPONSIBLITIES Handling complaints Achieving Sales Targets assigned by the management Providing Telephonic technical assistance related to our product to the customers Briefing customers about the products Addressing all types of customer queries. Assisting sales staff to accomplish their monthly targets. Worked for two years with Haier Electronic Pakistan, as Product Executive. KEY RESPONSIBILITIES Visiting Dealers all over the region to generate sales Generating Sales Statistics Educating Sales staff about the product functionality and features. Conducting training sessions for Sales staff Keeping record of sales figures all across the region. Directly reporting to Regional manager
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