Office Executive
Kerala Today Online Media
Total years of experience :6 years, 2 Months
Greeting clients and setting a positive office atmosphere Answering the phone, taking messages and redirecting calls to respective officials. Organizing and maintaining files and records and updating them timely. Perform reference checks as needed. Creating and maintaining updated documents and spreadsheets. Overseeing the sorting and distribution of incoming calls. Bookkeeping and issue invoices. Content Writing.
Handling and resolving customer complaints/ queries over phone Providing customers with relevant product and service information
Handling 80-100 calls on a daily basis. Maintain and manage well-developed professional knowledge of entire
products and service line offered. Cross selling various banking products to customers over phone.
Sorting out incoming and outgoing daily post and answering any queries. Managing petty cash transactions. Reconciling finance accounts and direct debits. Working with spreadsheets, ledgers and journals. Generating monthly GST bills for the clients. Workings of GST return.
Maintaining inventory system accuracy, data integrity, local level audit controls and inventory levels to prevent product and raw materials out of stock. Supervise daily counts of full goods/raw materials