SINDA GUIZANI

Provide superior customer service to customers and enthusiastically sold
high-end jewellery lines.
Ensure proper presentation, organization, storing and replenishment of stock.
Gave customers outstanding support by understanding their needs, recommending the right
products, services and resolved customer issues as they arose.
Execute daily/weekly/monthly sales goals.
Attend product training classes and seminars and participate in pre-selling drives to maximize
sales.
Greet customers in a timely fashion and quickly determinate their needs.
Recommend merchandise to customers based on their needs and preferences.
Contact other store locations to determine merchandise availability.
Complete all cleaning, stocking and organizing tasks in the assigned sales area.

Assist customers in the selection and purchase of items.
Complete sales sheets at the end of the day.
Ensure that the shop counter is always manned.
Follow policies & procedures related to cash & stock handling.
Check the inventory listing with the actual stock on the shop shelves and reporting and
discrepancies to managers.
Handle customer complaints with professionalism and diplomacy.
Setup promotional displays.
Organize promotional events.
Participate to training sessions.
Promote the shop and its products at every opportunity.
Daily tracking and reporting to the shop manager.
Highlight special promotions to customers.
Provide expert advice to customers regarding products.