Mall Manager
Line Investments & Property LLC
Total years of experience :22 years, 11 Months
Manage activities of the Centre to attain Operational efficiency & economy
Negotiate; manage all Contracts pertaining to the Centre Operations (Security, Housekeeping, preventive Maintenance, Landscaping etc…)
Review all Fit-out related procedure & drawings for Tenant & Coordinate activities to achieve Store Opening within schedule
Hands on Experience in Retail Leasing and see through Agreement Finalization to Store Opening
Exposure to Agreement Legal terms and in negotiating terms with Tenants protecting Landlord interest
Creation, implementation & management of the Mall Marketing Plan and continues monitoring the market competition and adapt
Monitor budgeting & accounting process; preparation of Budget for Board approval & monitor monthly actual vs. budget to identify areas to minimize expense to attain maximum efficiency
Assist Finance, Leasing in debt collection of problem Tenant
Generate additional income through Specialty Leasing as well as maintain robust relation with ongoing Tenant
Approval of quality of all work carried out and related expenditures. Management of research function, including actively pursuing market, demographic, sales and retail data. Monitoring of traffic counts and completion of required reports.
Assist to manage activities of the Centre to attain Operational efficiency & economy
Assist to negotiate; manage all Contracts pertaining to the Centre Operations (Security, Housekeeping, preventive Maintenance, Landscaping etc…)
Assist in review all Fit-out related procedure & drawings for Tenant & Coordinate activities to achieve Store Opening within schedule
Hands on Experience in Retail Leasing and see through Agreement Finalization to Store Opening
Exposure to Agreement Legal terms and in negotiating terms with Tenants protecting Landlord interest
Creation, implementation & management of the Mall Marketing Plan and continues monitoring the market competition and adapt
Monitor budgeting & accounting process; preparation of Budget for Board approval & monitor monthly actual vs. budget to identify areas to minimize expense to attain maximum efficiency
Assist Finance, Leasing in debt collection of problem Tenant
Generate additional income through Specialty Leasing as well as maintain robust relation with ongoing Tenant
Approval of quality of all work carried out and related expenditures.
Management of expenditures. Management of research function, including actively pursuing market, demographic, sales and retail data. Monitoring of traffic counts and completion of required reports.
Management Trainee 2005-2007
Coles Group, Melbourne - Australia
One of the leading groups with varied business interest within Australian market having more than 165’000 employees in various segments (Retail chains of Hypermarket, Express stores etc…)
Skills Acquired from Training:
Team Management & Administration Skill
Staff training regarding shop presentation standard and day to day duties,
Assigning and supervising duties as in need basis
Business Analytical Skill used to support Management
Daily report generation and analyzing for daily sales and implement necessary steps to meet product demand in different department.
Analyze daily report for errors from staff, follow up and coach staff in relation to this.
Business Communication Skill
Liaising with different department and local suppliers regarding product display and merchandising Staff training, Policy Implementation
Negotiation Skill in various business activities Liaising with different merchandising team to have better display of items that are fast moving
Problem Solving Skill
Handling customer, staff issues within the department and reaching a resolution
Coach staff in relation to day to day activities in the absence of department managers
Computer Skills
Handled purchase order system for the company
Confident with MS office
Customer Service Skill
Provide exceptional customer service by imparting product knowledge, assisting customers as required
Store safety and diligence
Projects & Jobs Undertaken during Under Graduate Degree (Abu Dhabi)
Advertising & Marketing for a Major Optical Group
Promoting group as a whole while coordinating different brand advertisement under same name, Arranging seasonal deals and package to attract customers to stores
Store Merchandising to drive sales
Buyer for Optical Group
Negotiate better deals with suppliers,
Stock Management of goods, setting Minimum Order on Hand, Liaise with sales team to meet demand during peak season to drive sales.
Purchase officer for Oil & Gas Procurement Company
Negotiate deals with suppliers (international and local) to get competitive rate and submit tender to various Oil & Gas companies in Abu Dhabi
Computer Skills
Database Management in Ms Access & Oracle during my work at Optical Group
Various Ms Projects during University studies
Masters of Business (Information Systems) Victoria University, Melbourne – Australia Core Subjects Covered: • Information Technology Project Management (MS Project software) • Management of Information Technology • Management Information Systems • Knowledge Engineering • Database Design + Object Oriented Programming • Internet Technologies in Business • Building Internet Commerce Covered Business related subjects & Information Systems subjects that enable business decision making
Bachelor of Business Administration in Information Systems (Honors) (University of Lincoln,U.K) Core Subjects Covered: Management Theories, Management of Human Resources and Operations, Corporate Strategy & Culture, International Business and Communications, Marketing & Economics Information Systems: Design, Development, Strategy and DB, Business Communication Networks, Intelligent Information Systems, Advanced Programming with Visual Basic Degree completed with honors, two main subjects on Administration, Management & Information Systems.