Sr Administrator VMware/Windows
Microland
مجموع سنوات الخبرة :16 years, 4 أشهر
•Managing Windows Infrastructure Project for an Offshore Client.
•Managing Team of L1 Engineers.
•Remote Infrastructure Management.
•VMware Vsphere Virtualized Environment with 100+ hosts
•Installing and Configuring ESX/ESXi servers, Creating VM’s, Snapshots and Cloning.
•Performing Vmotion and Storage Vmotion for movement of VM’s on different hosts and Clusters.
•Configuring Networking via Vswitch and Storage via DAS/iSCSI/NFS Datastores.
•Resource Management via HA Clusters and Resource Pools.
•Performance management and Troubleshooting related issues.
•Hands-on Experience on HP BL460/ DL360/65/80/85/ML Series Servers.
•HP Server Firmware Update and Windows OS Patching.
•Managing ServiceDesk team and complete client communication for APAC region.
•New client implementation and complete lifecycle management.
•Assisting support team by working on core technical issues and troubleshooting.
•Technology resource recruitment and training.
•Managing and tracking SLA’s for Clients and preparing KRA’s for support team.
•Support in Development/Enhancement of tools.
•Providing End to End Technical Support For HP Hardware and Win XP and VISTA OS
•Troubleshooting OS, Network, Outlook, Security and Hardware related issues.
•Maintaining the data of all customers after providing support
•Keeping track of all clients Sla’s.
•Proficient knowledge of client’s hardware. (Pavilion, Presario, Compaq, Voodoo)